Daisy Santana
Anaheim,CA
Summary
My on-the-job experience has afforded me a well-rounded skill set, including first-rate organizational and time management abilities, I excel at: Adhering to protocols regarding safety, specimen handling, and privacy. Keeping laboratory areas neat and well-stocked. Making patients feel comfortable and relaxed. Processing paperwork and reports correctly and efficiently.
Overview
7
7
years of professional experience
Work History
Phlebotomist
UCI Medical Center
11.2022 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Packaged and shipped specimens to central lab daily.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Phlebotomist/ Lab assistant
Hoag Hospital
11.2021 - 11.2022
- Lab assistant collects, receives, processes and distributes laboratory special specimens
- Maintain laboratory general cleaning, stocking
- Answered phone calls professionally and appropriately
- Process specimen by centrifuge, splitting and freezing specimens as required by test
- Ability to multitask and prioritize
- Perform venipuncture and heel stick according to laboratory protocol
- Makes feel patients comfortable and reduce anxiety
- Works at different assign location
- Collected, labeled and stored lab samples according to laboratory specifications.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Observed patient for unsual reactions or events to take appropriate action under established guidelines.
- Identified patients using proper procedures prior to specimen collection.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking information for accuracy.
- Transported specimens following established protocol for temperature and light.
UCI TEMPORARY PHLEBOTOMIST
Aerotek
03.2020 - 06.2020
- With consideration to age, ability assess and perform appropriate phlebotomy procedures, including venipuncture and capillary puncture, on patients of all ages, from infants through adults
- Written, verbal communication and basic computer skills
- Clean and/ or sterilize instruments, working areas, and supplies according to the hospitals policies
- Follows policies and protocols when performing draws
- Washes hands and obeys hospital regulations for infection control
- Work variable hours and frequent schedule change
- Have technical knowledge in lab procedures
- Must be reliable for offsite locations if needed
- Able to perform duties of lab assistant
- Understand venipuncture procedure by obtaining blood sample
- Labels all tubes correctly immediately after specimen collection
- Transport specimen to the laboratory for testing
- Respond phone calls in a timely and appropriate manner.
PHLEBOTOMIST
St. Joseph Heritage Medical Group
09.2017 - 05.2020
- Follow procedures for obtaining blood samples from patients
- Obtains blood specimen by performing venipuncture and fingerstick
- Sustain and collect specimens by initialing, dating, and noting time of collection; continuing daily tallies of collection performed
- Properly package each specimen and confirm that every specimen is delivered to the laboratory on time
- Sustain safe, secure and healthy work atmosphere by following standards and procedures, complying with legal regulations
- Attend and protect the hospital community by submitting to professional standards, hospital policies and procedures, federal, state, and local requirements
- Answer patient questions regarding collection process if a patient requests them
- Verify a patient identity to confirm proper labeling
- Label the drawn blood for testing or processing
- Strong computer skills, including Microsoft Office Suite or similar software
- Good interpersonal skills and communication.
MOBILE PHLEBOTOMIST, DIAGNOSTIC LABORATORY & RADIOLOGY
09.2016 - 09.2017
- Drive to various nursing facilities throughout the area performing routine, timed, & stat blood draws on [patients safely and efficiently utilizing compassion and effective communication
- Properly and accurately identify patients prior to drawing
- Ensures that specimens are properly labeled, in the proper tube and accompanied by a completed requisition, including patient billing
- Properly centrifuge blood samples and transport all specimen to laboratory
- Plans, organizes draw schedules with attention to priority of patients
- Complete written logs, time sheets and other required records in a neat and accurate manner
- Maintain all equipment in good working order and reports the problem immediately to Supervisor
- Notifies dispatch of availability for future assignment
- Must maintain a good driving record
- Must be able to work under minimal supervision and accurately maintain timesheet records
- Must understand and be knowledgeable of the resident rights, patient care, and patient right refuse
- Ability to obtain blood specimen from patients under type of conditions
- Ability to maintain effective working relationships with patients and all staff members
- Ability to prioritize and manage multiple tasks
- Proficient in phlebotomy procedures, techniques, including venipuncture, tourniquet application/removal and decontamination of the puncture site
- Works cooperatively with dispatch.
Education
CERTIFIED PHLEBOTOMY TECHNICIAN, CALIFORNIA HEALTH CENTER -
01.2016
H.S DIPLOMA -
GARDEN GROVE HIGH SCHOOL
06.2015
Skills
- Data Entry
- Blood Specimen Storage
- Computer Skills
- Safety Procedures
- Specimen handling protocols
- Excellent lab practices
Timeline
Phlebotomist
UCI Medical Center
11.2022 - Current
Phlebotomist/ Lab assistant
Hoag Hospital
11.2021 - 11.2022
UCI TEMPORARY PHLEBOTOMIST
Aerotek
03.2020 - 06.2020
PHLEBOTOMIST
St. Joseph Heritage Medical Group
09.2017 - 05.2020
MOBILE PHLEBOTOMIST, DIAGNOSTIC LABORATORY & RADIOLOGY
09.2016 - 09.2017
CERTIFIED PHLEBOTOMY TECHNICIAN, CALIFORNIA HEALTH CENTER -
H.S DIPLOMA -
GARDEN GROVE HIGH SCHOOL
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