Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy Tinoco

Davenport,FL

Summary

Diligent and results-driven customer service professional focused on delivering exceptional support for customer needs. Successfully manage concerns and resolve conflicts to maximize customer satisfaction. Easily acknowledge and understand customers' concerns and fields wide range of inquiries with excellent resolution record. Maintain detailed, accurate documentation of all activities. Sales and service expert with solid record of exceeding performance targets while maintaining high-quality standards.

Overview

8
8
years of professional experience

Work History

Bartender

Davenport Ale House
Davenport, Florida
02.2017 - Current
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Processed payments accurately and efficiently with POS system.
  • Provided drink suggestions to customers based on their preferences.

Front Desk Receptionist

Mystic Dunes Resort
Celebration, FL
03.2018 - 09.2020
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Office Assistant

Alliance agency
Orlando, Florida
09.2020 - 08.2021
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.

Medical Scribe

Smith Chiropractic
Winterhaven, FL
10.2021 - 01.2024
  • Used EHR system to manage patient records, always maintaining patient confidentiality according to HIPAA standards.
  • Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
  • Reviewed patient records to code and abstract information on medical diagnosis and procedures.

Education

High School Diploma -

Ridge Community High School
Davenport, FL
05-2017

Skills

  • Multilingual in spanish
  • Computer Literacy
  • Data collection and analysis
  • Time management abilities
  • Creativity
  • Organization

Timeline

Medical Scribe

Smith Chiropractic
10.2021 - 01.2024

Office Assistant

Alliance agency
09.2020 - 08.2021

Front Desk Receptionist

Mystic Dunes Resort
03.2018 - 09.2020

Bartender

Davenport Ale House
02.2017 - Current

High School Diploma -

Ridge Community High School

Similar Profiles

CREATE PROFILE
Daisy Tinoco