Cesar Avila
Monterey Park
Summary
Bartender with over 15 years of experience in dynamic restaurant environments, excelling in creating innovative cocktails and enhancing guest satisfaction through expert beverage knowledge. Known for fostering a welcoming atmosphere and collaborating effectively with team members to ensure seamless service and customer loyalty. Bilingual in English and Spanish, adept at utilizing POS systems and managing bar inventory to reduce waste and boost efficiency.Top tier knowledge in fine crafted cocktails, spirits, classic cocktail's, modern a new school. Work we'll under pressure and high volume while still satisfying customer service standards. Good wine knowledge and great craft beer knowledge as well. Great with creating cocktails with very little time. Lots of experience maintaining a bar fully stocked, with garnishment, juice, spirits, soft drinks and anything else my team needs to be set up for success. I have created our signature cocktails at both locations I currently work and past. Switched based on seasons. Accustomed to catering at the highest level in century city from A list celebrities, Oscar after party's, Emmys, and many many more private events like wedding's and barmitsa.
Overview
18
18
years of professional experience
2002
2002
years of post-secondary education
Work History
Bartender
Tiato
Santa Monica
01.2023 - Current
- Mix cocktails to enhance customer experience, boosting satisfaction and return visits.
- Maintain bar inventory, ensuring consistent supply and reducing waste.
- Collaborate with team to create a welcoming atmosphere, fostering customer loyalty.
- Resolve customer issues promptly, enhancing service quality and reputation.
- Help with taking tables, answering phone, also coffee like latte, cappuccino, expreso.
- On Friday I act as a server and assist management with anything in the restaurant.
Bartender
Hinoki & the Bird
Century City
05.2021 - Current
- Company Overview: Our clientele includes CAA, many many celebrities on day to day basis plus some of the most powerful people in office and in general. Our expectations are nothing short of exceptional. We also do many private events, and host lots of after party's after award ceremony, sporting events, holiday business party's ect.
- Serve drinks efficiently, boosting guest satisfaction with beverage expertise.
- Create a welcoming bar atmosphere, enhancing team morale and customer enjoyment.
- Utilize cocktail, beer, and wine knowledge to enrich patrons' dining experiences.
- Streamlined drink preparation processes, significantly reducing wait times and enhancing customer satisfaction in a fast-paced restaurant environment.
- Introduced creative cocktail specials, driving increased bar sales and attracting a diverse clientele to Hinoki & the Bird.
- Develop unique cocktail recipes, driving bar sales and attracting diverse clientele.
- Implement efficient drink preparation techniques to minimize wait times.
- Our clientele includes CAA, many many celebrities on day to day basis plus some of the most powerful people in office and in general. Our expectations are nothing short of exceptional. We also do many private events, and host lots of after party's after award ceremony, sporting events, holiday business party's ect.
Lead Server
Anayas Restaurant
Pasadena
01.2019 - 01.2021
- Guided guests in menu selections, enhancing dining satisfaction and boosting repeat visits.
- Demonstrated comprehensive menu knowledge, improving guest experience and order accuracy.
- Poured wine tableside, fostering a welcoming atmosphere and increasing guest satisfaction.
- Proactively maintained table settings, anticipating needs and ensuring seamless service.
- Efficiently processed payments, reducing transaction time and enhancing customer flow.
- Led service team, ensuring exceptional dining experiences.
- Mentored new hires, optimizing workflow efficiency and guest satisfaction.
Bartender/Server/AGM
Nook Bistro
West Los Angeles
01.2008 - 03.2019
- Responsible of setting up the bar and making sure all juices, garnishes and spirits are properly done and restocked before service.
- Greet newly seated guests in a timely and friendly manner while processing drink orders.
- Consistently keeping bar and work areas clean and sanitized.
- Constant delivery of attentive and friendly service to ensuring a pleasant dining experience.
- Effective communication with kitchen regarding allergies, dietary needs, or special requests.
- Solid knowledge of food and beverage menu, service standards and guest interactions.
- Responsible of updating and printing food and beverage menus on a regular basis.
- Responsible of balancing the drawer and closing credit card batch.
Education
Napa High School
Napa, CASome College (No Degree) - Business Administration
Napa Valley College
Napa, CASkills
- Customer relationship management
- Efficient service execution
- Menu knowledge
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Leadership skills
- Professional appearance
- Creative mixology
- Aloha POS
- Cash register operation
- Order management
- Changing beer kegs
- Bar restocking
- Craft cocktail preparation
- Garnishing drinks
- Proficient in mixology
- Multilingual in English and Spanish
- Health codes compliance
- Alcohol awareness
- Cocktail list development
- ABC regulations
- Handling difficult customers
- Outgoing personality
- Patience and tolerance
- Glassware management
- Fluency in English and Spanish
- Excellent judgment
Timeline
Bartender
Tiato
01.2023 - Current
Bartender
Hinoki & the Bird
05.2021 - Current
Lead Server
Anayas Restaurant
01.2019 - 01.2021
Bartender/Server/AGM
Nook Bistro
01.2008 - 03.2019
Napa High School
Some College (No Degree) - Business Administration
Napa Valley College