Daisy Vazquez
Clermont,FL
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Motivated, adaptable to different environments, and teachable. Always ready to learn something new.
Overview
6
6
years of professional experience
Work History
Remote Office Assistant
German Vehicles Service
Hollywood, FL
01.2024 - Current
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Maintained an organized filing system of electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to multiple departments as needed.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Facilitated communication within the office and with external partners.
Customer Service Representative
Pointe Management Group
Pembroke Pines , FL
03.2023 - 12.2023
- Chapel Trail Owner Master Association consisting of 17 subdivisions and over 3600 residential properties
- Extensive customer service inbound calls and emails
- Received Homeowner quarterly maintenance payments
- Received and logged Architectural Forms
- Worked alongside violations manager maintaining spreadsheets and closing out violations
- Prepared and helped distribute monthly meeting packages
- Updated and helped maintain account/ homeowner information
Polisher/3 Piece Rim Builder
Vossen Wheels
Doral, FL
09.2022 - 03.2023
- Set up and correctly operated tool room machines and equipment.
- Worked effectively within extremely tight tolerances to produce precision results.
- Maintained strong quality assurance standards by using precision measuring equipment to verify accuracy of fabricated items.
- Complied with safety regulations to maintain clean and orderly work areas.
- Met safety compliance 5 months in a row.
- Assemble 3 piece Rims. Projected 5-8 per staff. Currently producing 9-12 p/day.
- Prep lips and barrels to be painted.
- Created weekly report to management on production status.
Office Assistant
German Vehicles Service
Hollywood, FL
05.2018 - 09.2022
- Organized files, developed spreadsheets, faxed reports to insurance companies and customers.
- Implemented paperless environment by scanning documents to improve organizational workflow.
- Maintained accounts receivables on a daily basis. Collected payments, issued receipts and updated accounts to reflect new balances.
- Followed up with customer inquiries and claims.
- Answered phone calls and welcomed visitors to office.
- Greeted visitors and callers to handle questions directing them to appropriate staff.
- Sent invoices to customers and made follow-up phone calls maintaining days out standing within payment terms.
- Managed office supply levels, anticipated needs and placed orders for appropriate stock levels.
Education
High School Diploma -
West Broward High School
Pembroke Pines, FL06.2017
Some College (No Degree) -
Broward College
Fort Lauderdale, FLComputer Software And Media Applications
Valencia College
Orlando, FLSkills
- Safety Protocols
- Equipment Repair and Maintenance
- Computer Skills
- Good Work Ethic
- Customer Service
- Maintenance & Repair
- Planning & Organizing
- Reliable & Trustworthy
- Organizational Skills
- Bilingual (Spanish)
- Microsoft Office
- Excel
References
- Cindy Rodriguez, Violations Coordinator/ Manager (954)-558-0628
- Gabriela Olson, Manager (954)-864-4999
- Manasicha Wongpaiboon, Life long friend (305)467-5206
Timeline
Remote Office Assistant
German Vehicles Service
01.2024 - Current
Customer Service Representative
Pointe Management Group
03.2023 - 12.2023
Polisher/3 Piece Rim Builder
Vossen Wheels
09.2022 - 03.2023
Office Assistant
German Vehicles Service
05.2018 - 09.2022
High School Diploma -
West Broward High School
Some College (No Degree) -
Broward College
Computer Software And Media Applications
Valencia College
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