Isabelle Carbajal
Las Vegas,NV
Summary
Dynamic and detail-oriented professional, adept in communication and time management. Excelled in creating positive customer experiences and efficiently managing tasks in fast-paced settings. Demonstrates strong organizational skills and a collaborative spirit, ensuring high-quality support and team cohesion.
Overview
6
6
years of professional experience
Work History
Remote Office Assistant
Swarm Pest Control
Santa Ana
07.2023 - Current
- Handle incoming calls, route, and respond to customer inquiries via phone, email, and Yelp.
- Create routes and confirm appointments using online scheduling tools.
- Prepare and track invoices, manage payments, and ensure accurate record-keeping.
- Provide support to clients and customers, answering questions, resolving issues, and maintaining a positive relationship.
- Manage and organize electronic files, ensuring proper documentation and retrieval when necessary.
Caregiver
Private Family Care
Las Vegas
07.2020 - 11.2024
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Maintained daily records of activities, behaviors, meals, and naps.
- Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
Active Seller
IKEA
Costa Mesa, CA
08.2018 - 07.2020
- Greeted customers to determine wants or needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
Certificate - Massage Therapy And Health Education
National Holistic Institute
Santa Ana, CA03-2020
High School Diploma -
Pacific Coast High School
Tustin, CA06-2017
Associate of Science - Natural Sciences
Orange Coast College
Costa Mesa, CASkills
- Passion for growing plants
- Basic math skills
- Basic understanding of plant care
- Positive attitude with a willingness to learn and grow within the role
- Communication proficiency
- Strong physical stamina to handle heavy lifting and prolonged periods of standing, bending or walking
- Ability to perform outdoor work in various weather conditions
- Time management skills
- Self-directed, organized, and detail-oriented
- Flexibility
- Collaborative, team-oriented person
- Ability to execute repetitive techniques consistently
- Ability to work in a fast-paced environment
- Some horticulture and cultivation knowledge
References
References available upon request.
Timeline
Remote Office Assistant
Swarm Pest Control
07.2023 - Current
Caregiver
Private Family Care
07.2020 - 11.2024
Active Seller
IKEA
08.2018 - 07.2020
Certificate - Massage Therapy And Health Education
National Holistic Institute
High School Diploma -
Pacific Coast High School
Associate of Science - Natural Sciences
Orange Coast College
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