Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Daisy Vazquez

Houston

Summary

Dynamic and bilingual professional with a proven track record in customer service at IHOP and HEB Grocery Store. Skilled in team collaboration and adept at resolving customer complaints, ensuring positive experiences. Recognized for exceptional communication and organizational abilities, consistently enhancing customer engagement and satisfaction.

Overview

2
2
years of professional experience

Work History

Curbside Shopper

HEB Grocery Store
Houston
09.2024 - 05.2025
  • Checked expiration dates on items prior to placing them in customer's cart and bag.
  • Ensured that all perishable food items such as produce were handled properly.
  • Resolved customer complaints promptly and professionally when necessary.
  • Notified management of any damaged or expired products found in store.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Greeted and assisted customers to foster positive experiences.

Host

IHOP
Houston
09.2023 - 02.2024
  • Assisted other departments when needed such as bussing tables or delivering food orders.
  • Greeted guests upon arrival and provided them with menus.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided customers with accurate wait times and monitored waiting list.
  • Provided excellent customer service by anticipating customer needs.

Education

High School Diploma -

G.W. Carver High School
Houston, TX
05-2024

Associate of Applied Science - Diagnostic Medical Sonography

Lone Star College
Houston, TX

Skills

  • Bilingual
  • Team collaboration
  • Customer service
  • Customer engagement
  • Communication skills
  • Organization skills
  • Time management
  • Adaptability

Affiliations

Dance Club 2016-2020

Art Club 2021-2024

Languages

Spanish
Full Professional
English
Native/ Bilingual

Timeline

Curbside Shopper

HEB Grocery Store
09.2024 - 05.2025

Host

IHOP
09.2023 - 02.2024

High School Diploma -

G.W. Carver High School

Associate of Applied Science - Diagnostic Medical Sonography

Lone Star College

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