Roxana Samadi
Tomball
Summary
Offering positive attitude and strong willingness to learn and adapt in fast-paced environment. Brings ability to quickly grasp new concepts and effectively utilize inventory management systems and customer service skills. Ready to use and develop organizational and communication skills
Overview
2
2
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
11.2024 - Current
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Maximized the quality of perishable items selected by carefully inspecting produce and refrigerated goods before placing them in customers'' orders.
- Reduced wait times for customers by closely monitoring order status updates and promptly preparing items for pickup.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
- Helped customers locate products and checked store system for merchandise at other sites.
Babysitter
Childcare
01.2023 - Current
- Developed routines to help children feel secure and comfortable.
- Cared for children by preparing meals and providing snacks.
- Organized fun activities and games to keep children engaged and entertained.
- Followed specific guidelines from parents regarding children's routines and preferences.
Cashier
Banditos Baseball
10.2023 - 08.2024
- Trained store personnel on how to interact with customers, not just sell items
- Restocked and organized merchandise
- Spoke with upset customers and notified appropriate management to resolve conflicts
- Directed customers on obtaining refunds, returns and exchanges
- Processed both cash and credit purchases
Receptionist/Cafe Worker
The Woodlands Padel
06.2023 - 10.2023
- Confirmed bookings with clients and updated clients records
- Managed multiple tasks at a time
- Kept reception area clean and neat to give visitors positive first impressions
- Restocked supplies and submitted purchase orders
- Maintained the sports area clean
- Checked customers in for their specific play time
- Produced food and drink products adhering to company quality and quantity standards.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
Education
Associate of science - undefined
Lone star college
Tomball, TX01.2025
High School Diploma -
Tomball High School
Tomball, TX05.2024
Skills
- Customer service
- Time management
- Communication skills
- English
- Bilingual
- Conversant in spanish
- Money handling
- Responsible
- Leadership
Timeline
Curbside Shopper
HEB Grocery Store
11.2024 - Current
Cashier
Banditos Baseball
10.2023 - 08.2024
Receptionist/Cafe Worker
The Woodlands Padel
06.2023 - 10.2023
Babysitter
Childcare
01.2023 - Current
Associate of science - undefined
Lone star college
High School Diploma -
Tomball High School
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