Daisy Vega
Katy,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Strong worth ethic, adaptability and exceptional interpersonal skills. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Chateau Crystale event center
Houston, Texas
07.2022 - 04.2024
- Maintained a high level of professionalism and provided excellent customer service to all company clients
- Answering calls and Scheduled appointments for events
- Data entry: Entering data into spreadsheets and databases using (Excel,Word, Microsoft)
- Managing expenses and preparing invoices
- Maintaining physical and digital filing systems for client contracts.
Sales Associate
Metro by T-Mobile Authorized Dealer (Wireless Proz)
Houston, Texas
04.2020 - 06.2022
- Increased customer retention by [47]%
- Built rapport with clients by providing quality customer service and problem solving
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Performed a full audit of inventory and sales reports, ensuring accuracy.
Call Center Representative
S4 Communications
Houston, Texas
01.2019 - 02.2020
- Handled an average of [50 to 60] inbound and outbound calls per day, engaging with customers in a friendly, courteous, and professional manner
- Kept revenue streams alive by employing strong communication and negotiation skills
- Identified customers questions concerns and, complaints in a satisfactory manner while offering solutions.
Education
High School Diploma -
Alief Taylor High School
Houston, TX05-2021
Skills
- Time management
- Bilingual
- Sales Experience
- Multi-tasking
- Creative problem solving
- Database Management
- Office Administration
- Data Entry
Timeline
Administrative Assistant
Chateau Crystale event center
07.2022 - 04.2024
Sales Associate
Metro by T-Mobile Authorized Dealer (Wireless Proz)
04.2020 - 06.2022
Call Center Representative
S4 Communications
01.2019 - 02.2020
High School Diploma -
Alief Taylor High School