DAISY VELOZ
PARAMOUNT
Summary
Demonstrates a strong willingness to take on other responsibilities to achieve team goals. During my tenure at Huntington Memorial Hospital, I gained valuable experience in managing and learning managerial roles, as well as acquiring in-depth knowledge of patient care. Detail-oriented and effective team player with exceptional organizational skills, capable of handling concurrent projects with high accuracy. Skilled in collaborating with team members to execute tasks efficiently in direct patient contact environments. Passionate about assisting the public and eager to contribute to and grow within your organization.
Overview
1
1
Certification
Work History
Communications
USC Verdugo Hills
Glendale, CA
- Answering, screening, and forwarding calls in a professional and courteous manner
- Over paging codes such as code blue, code rapid etc.
- Relaying written or verbal messages in a timely and accurate manner.
- Scheduling routine maintenance and facilitating urgent repairs of PBX equipment.
- Keeping records of calls placed and charges incurred and aiding with other administrative duties, including copying, scanning, faxing, and emailing.
- Enhanced communication between departments by promptly, transferring calls and providing exact information.
- Communicated urgent and routine medical information using proper terminology and hospital code systems.
- Managed communications between various departments within the organization.
Dispatch / Transportation
Huntington Memorial Hospital
Pasadena, CA
- Answer phones, dispatches personnel & emergency calls and nonemergency calls.
- Takes requests for other support services departments including transport, environmental services and linen services and nurses' & Doctor's requests.
- Collaborated with team members in maintaining accurate schedules for pick-up and drop-off times, improving overall punctuality.
- Transport medical equipment supplies and laboratory specimens to designated areas.
- Following all protocols and procedures to ensure safe delivery of patients, their possessions, supplies, and laboratory specimens.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Worked effectively in fast-paced environments skilled at working independently and collaboratively in a team environment.
- Extensively used medical terminology while coordinating patient transport to radiology, labs, and surgical units.
Ambulance Dispatch
Falck Ambulance
- Managed high-volume emergency and non-emergency medical requests using Criteria protocols to ensure proper levels of care and rapid response.
- Executed real-time, high-stakes decisions about medical resource allocation and emergency vehicle deployment in a fast-paced environment.
- Maintained seamless, professional radio and telecommunication links between field providers and emergency networks, ensuring exact transmission of patient status and scene safety data.
- Demonstrated agility in learning advanced medical data entry programs and troubleshooting complex communication equipment to ensure zero downtime in emergency services.
- Prepared detailed reports on unit statistics and operational progress, ensuring all medical transport documentation met county and agency standards.
- Effectively channeled emergency calls to appropriate personnel while enlisting the services of other protective agencies to ensure a coordinated medical response.
Education
Association Of Science - Respiratory Therapy
Los Angeles Valley College
Van Nuys, CA06.2028
Skills
- Customer Service
- Multitasking
- Attentive to Detail
- Team Leader
- Quick Learner
- Critical Thinking
- Interpersonal Skilled
- Bilingual English & Spanish
Certification
- Certified EKG Technician
- BLS Provider Certificate
Timeline
Communications
USC Verdugo Hills
Dispatch / Transportation
Huntington Memorial Hospital
Ambulance Dispatch
Falck Ambulance
Association Of Science - Respiratory Therapy
Los Angeles Valley College