Laura Jungen
Waterloo,IA
Summary
I am dedicated to professional communication, and customer service. Making sure that those I work with and provide services to are left with not only good work, but excellent experiences in the process. I make sure to verify all desired information and appropriate documentation so that myself and those who I serve know that both parties are heard.
Overview
11
11
years of professional experience
Work History
Communications
MercyOne Waterloo Medical Center
Waterloo, IA
03.2023 - Current
- We assist patients with getting to the appropriate offices or physicians for appointments, nurses, and concerns.
- We work with physicians and nurses by communicating messages between them to assist in patient's care.
- Family looking to visit patients will request assistance in where a patient is and how to see them or times of visitation.
- We communicate Emergency Codes throughout the hospital and individuals required for the codes including; Trauma, Stroke, Rapid Response and others.
- We assist with offices associated with MercyOne and some of Allen Hospital’s.
Photographer
ShutterEyedIllusions (Myself)
Waterloo, IA
03.2016 - 10.2018
- I traveled several states assisting in photography and videography for several underground artists.
- I would take photos for artists' performances, some modeling in cosplay and would give edited copies to the artists.
- A few of my pieces were even used in promotional aspects by artists such as Bonez Dubb from Twiztid's company MNE and a few more local artists between Illinois, Wisconsin, Michigan, and Ohio.
- I have also done some family and wedding photography as well.
Education
Bachelor of Arts - Interactive Digital Studies
University of Northern Iowa
Cedar Falls09-2026
Associate of Science - Marketing Management
Hawkeye Community College
Waterloo, IA12-2020
Skills
- Effective communication
- Customer service
- Content creation
- Photography editing
- Team collaboration
- Relationship building
- Social Media Presence
Timeline
Communications
MercyOne Waterloo Medical Center
03.2023 - Current
Photographer
ShutterEyedIllusions (Myself)
03.2016 - 10.2018
Bachelor of Arts - Interactive Digital Studies
University of Northern Iowa
Associate of Science - Marketing Management
Hawkeye Community College