Daisy D. Diaz Santiago

I help my entire department by properly reassembling pieces that arrive with inactive labels or some kind of paperwork, or with some problem in the system that does not allow them to complete their function. I inspect the pieces returned to the mystery area.

I do all the paperwork for the pieces that arrive from the stores,

I make sure that each STO is correct before doing the paperwork.

I send emails to the stores or depot either to improve the STO paperwork or to give feedback on the pieces that were loaded incorrectly in the trailers.

I performed daily picking of pieces that were already on a picking and shipping list, these pieces were classified for UPS or FEdEx.

I performed periodic inventory cycles to maintain adequate stock levels and avoid shortages.

Assist in developing financial aid for families.

Improve processing times for financial aid applications by implementing efficient tracking systems and streamlining workflows.

Established credibility as a trusted advisor through consistent follow-up communications and transparency regarding policy details. Improved client retention rates by providing exceptional customer service and tailored insurance solutions.

Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling. Monitored customer feedback and identified areas of improvement.