DAISY GISSELLE GARCIA
Manassas,VA
Summary
Compassionate and detail-oriented healthcare professional with extensive patient care, scheduling, insurance, and clinical support experience seeking admission to Northern Virginia Community College’s Radiography Program. Experienced in fast-paced healthcare environments with exposure to diagnostic imaging workflows, patient preparation, and radiology operations through work at Fairfax Radiology Centers. Recognized for professionalism, communication skills, and the ability to provide empathetic patient-centered care while maintaining accuracy and efficiency. Dedicated to advancing in diagnostic imaging and contributing positively to patient outcomes through compassionate and high-quality care.
Overview
6
6
years of professional experience
Work History
Patient Care & Imaging Support Associate
Fairfax Radiology Center
01.2025 - Current
- - Support patient flow across X-ray, CT, MRI, ultrasound, mammography, and DEXA
- - Prepare patients for imaging procedures and assist with readiness
- - Verify physician orders, patient identity, and insurance information
- - Assist technologists with workflow in high-volume imaging environment
- - Communicate with patients to explain procedures and reduce anxiety
- - Assist with post-procedure instructions and patient coordination
- - Shadow CT, MRI, and ultrasound procedures
- Implemented electronic health record updates, ensuring accurate patient documentation and compliance.
Dental Office Manager
Friendly Smiles Dental Care
01.2024 - 01.2025
- - Managed daily operations of multi-provider dental practice
- - Coordinated staff scheduling and patient appointment flow
- - Oversaw insurance billing, claims processing, and financial reporting
- - Managed patient intake, treatment coordination, and discharge processes
- - Ensured sterilization and infection control compliance
- - Produced operational performance reports
- Oversaw daily operations, ensuring smooth workflow and optimal patient experience.
- Analyzed office performance metrics, identifying areas for operational improvement and cost reduction.
Patient Care Coordinator
New Smiles Dental
01.2020 - 01.2024
- - Coordinated patient scheduling and intake in high-volume clinic
- - Assisted patients with treatment explanations and consent documentation
- - Verified insurance eligibility and processed payments
- - Maintained patient records and front-office operations
- - Communicated effectively with patients and providers
- Coordinated patient appointments and follow-ups, enhancing overall patient satisfaction.
- Implemented streamlined communication processes between dental staff and patients, improving workflow efficiency.
Education
Associate of Science - Radiography Program Prerequisites
Northern Virginia Community College
Annandale, VA01.2026
Associate of Science - Business Administration
Northern Virginia Community College (NOVA)
Annandale, VA01.2023
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Stonewall Jackson High School
Manassas, VA01.2020
Skills
- Patient Preparation for Diagnostic Imaging
- Radiology Workflow Exposure (X-ray, CT, MRI, Ultrasound, Mammography, DEXA)
- HIPAA Compliance & Patient Confidentiality
- Patient Communication & Education
- Insurance Verification & Billing
- Clinical Workflow Coordination
- Infection Control & Sterilization Awareness
- High-Volume Healthcare Operations
- Customer support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Patient Care & Imaging Support Associate
Fairfax Radiology Center
01.2025 - Current
Dental Office Manager
Friendly Smiles Dental Care
01.2024 - 01.2025
Patient Care Coordinator
New Smiles Dental
01.2020 - 01.2024
Associate of Science - Business Administration
Northern Virginia Community College (NOVA)
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Stonewall Jackson High School
Associate of Science - Radiography Program Prerequisites
Northern Virginia Community College