Summary
Overview
Work History
Education
Skills
Timeline
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Dajah Mayo

Cleveland

Summary

Positive and detail-focused, with strong ability to manage documentation and compliance processes seamlessly. Possesses essential industry knowledge in regulatory requirements and certification standards, along with proficiency in data management and reporting. Committed to ensuring accuracy and efficiency in recertification processes, contributing to streamlined operations.

Overview

3
3
years of professional experience

Work History

Recertification Specialist

Fairstead
07.2024 - Current
  • Worked closely with quality assurance teams to identify trends in errors and develop targeted training initiatives aimed at reducing future inaccuracies within the recertification process.
  • Regularly monitored payer websites and industry news sources to stay informed of any changes in recertification requirements, ensuring that the team was always prepared for updates.
  • Managed a high volume of incoming inquiries from patients, providing clear explanations about the recertification process and assisting them through every step.

STNA

Alto Healthcare Staffing
09.2023 - 05.2024
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

PCNA

Dayton Children's
10.2022 - 03.2023
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.

Education

Bachelor of Arts - Social Work

Wilberforce University
Wilberforce, OH
05-2024

Skills

  • Microsoft office
  • Policy interpretation
  • Teamwork
  • Customer service
  • Problem-solving
  • Multitasking
  • Organizational skills
  • Analytical thinking

Timeline

Recertification Specialist

Fairstead
07.2024 - Current

STNA

Alto Healthcare Staffing
09.2023 - 05.2024

PCNA

Dayton Children's
10.2022 - 03.2023

Bachelor of Arts - Social Work

Wilberforce University

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