Summary
Overview
Work History
Education
Skills
References
Community Service
Timeline
Generic

Megeney Abdi

Urbancrest,Ohio

Summary

Detail-oriented Patient Service Representative with outstanding treatment knowledge , bilingual english-somali speaking and stellar communication skills. Successful at coordinating between patients and professionals and offering comprehensive patient education. Committed to organization and time management.

Overview

7
7
years of professional experience

Work History

Recertification Specialist

CPO MANAGEMENT
05.2023 - Current
  • Assist residents in recertifying for HUD housing
  • Verification of income, assets and expense.

Amazon Prime/Flex
04.2020 - 04.2023
  • Customer service rep
  • package handling
  • prime delivery prep.

Leasing agent /Assistant manager

FORESITE REALTY OF COLUMBUS
05.2021 - 12.2022
  • Office Administration
  • Prepare lease files
  • Answering phone calls using excellent customer service skills
  • Using a specific software like rent manager to provide resident with account balances
  • Assist resident with local communities which help with rental assistance to avoid evictions
  • Scan rental checks for 4 different properties
  • Addressing resident inquired and complains
  • Tenant and Vendor Relations.

HKT Teleservices
09.2018 - 10.2020
  • mediation between host/guest
  • provide refund to host/guest after dispute
  • making sure residents checked in on time/ and all house rules are followed.

Nutrition Education Specialist

MOUNTAIN PARK WIC
Phoenix, Arizona
05.2018 - 08.2018
  • Provides excellent customer service in person and/or telephones
  • Basic health care practices and techniques, human nutrition, normal nutrition issues for pregnancy, lactation, the postpartum period, infancy, and early childhood
  • Schedules and re-schedules participant appointments according to allowable time limits when needed.

Customer Service Rep.

MOUNTAIN PARK HEALTH CENTER
PHX, AZ
04.2017 - 05.2018
  • Answer patients telephone calls regarding appointments and messages
  • Verify insurances
  • Schedule appointment’s
  • Collect payments
  • Scan documents.

Dental Assistant

DANI DENTAL STUDIOS
Mesa, Arizona
05.2006
  • Package dentures
  • Scheduled pick/drop off appointment’s
  • Seated crowns.

Education

BUSSINESS ASSOICATE OF ARTS -

COLUMBUS STATE COMMUNITY COLLEGE
07.2024

DENTAL ASSISTANT CERTIFICATE -

CARRINGTON COLLEGE
Mesa, Arizona
06.2016

HIGH SCHOOL DIPLOMA -

THE COLONY HIGH SCHOOL
Dallas, Texas
01.2014

Skills

  • Insurance Verification
  • Service-oriented
  • Energetic work attitude
  • CPR-First Aid Certified
  • Front Office Skills
  • Microsoft Word/Excel
  • Digital Marketing
  • Documentation Review
  • Microsoft Office
  • Policy Interpretation
  • Appointment confirmation
  • Patient interviewing skills
  • Eligibility Determination
  • Medical Billing
  • Patient Intake
  • Office Administration
  • Appointment Scheduling

References

  • Owliya Abdallah Nurse/MHIS, 602-349-8685
  • Alyssa Marx Refugee Resource CEO, 214-934-1686
  • Lucy Cruz –Peter Foresiterealty Property manager, 618-521-7605

Community Service

  • Volunteer at Schools-2018
  • Volunteer Carrington College Student Center, 2015-2016

Timeline

Recertification Specialist

CPO MANAGEMENT
05.2023 - Current

Leasing agent /Assistant manager

FORESITE REALTY OF COLUMBUS
05.2021 - 12.2022

Amazon Prime/Flex
04.2020 - 04.2023

HKT Teleservices
09.2018 - 10.2020

Nutrition Education Specialist

MOUNTAIN PARK WIC
05.2018 - 08.2018

Customer Service Rep.

MOUNTAIN PARK HEALTH CENTER
04.2017 - 05.2018

Dental Assistant

DANI DENTAL STUDIOS
05.2006

BUSSINESS ASSOICATE OF ARTS -

COLUMBUS STATE COMMUNITY COLLEGE

DENTAL ASSISTANT CERTIFICATE -

CARRINGTON COLLEGE

HIGH SCHOOL DIPLOMA -

THE COLONY HIGH SCHOOL

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