Dajah Melecio
Palm Desert,CA
Summary
Dynamic Beauty Advisor and Retail Sales Associate with a proven track record at JCPenney and Macy's, excelling in customer service and innovative upselling strategies. Expertise in beauty products and color matching techniques enhances customer satisfaction while driving sales performance. Recognized for exceptional teamwork and organizational skills that significantly boost store traffic and revenue, all while fostering a welcoming environment for clients. Committed to delivering personalized beauty regimens and maintaining strong client relationships, ensuring tailored experiences that meet diverse customer needs.
Overview
7
7
years of professional experience
Work History
Beauty Advisor
Macys Department Store
Palm Desert, CA, USA
05.2025 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased store traffic with effective promotional events and in-store marketing strategies.
- Offered exceptional customer service by addressing concerns promptly and professionally, resulting in high satisfaction ratings.
- Maintained in-depth knowledge of product lines, effectively addressing customer inquiries and recommendations.
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Developed strong rapport with customers and created positive impression of business.
- Developed strong client relationships through consistent follow-up and excellent communication skills.
- Executed sales strategies to achieve monthly targets, boosting overall store performance.
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained extensive knowledge of beauty products and trends to assist customers effectively.
- Developed strong relationships with clients, fostering repeat business through exceptional service.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Met sales goals, supporting organizational health through consistent and reliable service.
Beauty Advisor
Macys Department Store
Palm Desert, CA, USA
05.2025 - Current
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Educated clients on proper application techniques, leading to increased confidence in product use and overall satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Increased store traffic with effective promotional events and in-store marketing strategies.
- Offered exceptional customer service by addressing concerns promptly and professionally, resulting in high satisfaction ratings.
- Maintained in-depth knowledge of product lines, effectively addressing customer inquiries and recommendations.
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Developed strong rapport with customers and created positive impression of business.
- Developed strong client relationships through consistent follow-up and excellent communication skills.
- Executed sales strategies to achieve monthly targets, boosting overall store performance.
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Maintained extensive knowledge of beauty products and trends to assist customers effectively.
- Developed strong relationships with clients, fostering repeat business through exceptional service.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Met sales goals, supporting organizational health through consistent and reliable service.
Retail Sales Associate
JCPenney
10.2018 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Increased sales of promotional items by informing customers about current offers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Retail Sales Associate
JCPenney
10.2018 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Increased sales of promotional items by informing customers about current offers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
Horizon
Palm Desert, CA06.2016
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Upselling strategies
- Customer consultation
- Beauty trends
- Color matching techniques
- Store opening and closing
- Beauty product knowledge
- Friendly and outgoing
- Customer engagement
- Sales proficiency
- Relationship building
- Makeup application techniques
- Makeup techniques
- Active listening
- Cash register operation
- Customer assistance
- Positive customer engagement
- Meeting sales goals
Accomplishments
- I helped contribute to our store ranking number 3 this past year in our district over 23 different stores.
- I have completed multiple sales goals through the duration working in the beauty department.
- I have trained multiple new employees on the register and on the sales floor.
Timeline
Beauty Advisor
Macys Department Store
05.2025 - Current
Beauty Advisor
Macys Department Store
05.2025 - Current
Retail Sales Associate
JCPenney
10.2018 - 06.2025
Retail Sales Associate
JCPenney
10.2018 - 06.2025
High School Diploma -
Horizon
Personal Information
ID Number: 7602969508