DAJANEE MCCLAIN
Baltimore,MD
Summary
Compassionate healthcare professional dedicated to patient-centered service. Builds strong relationships with patients, families, and healthcare teams through effective communication. Employs strong problem-solving skills to address concerns efficiently while upholding professionalism and empathy.
Overview
8
8
years of professional experience
Work History
Patient Safety Companion
University of Maryland
09.2024 - Current
- Monitored patient safety and well-being, contributing to enhanced care quality in healthcare settings.
- Supported nursing staff to ensure delivery of high-quality patient care and improve patient outcomes.
- Facilitated communication between patients and medical team, promoting understanding and engagement in care plans.
- Facilitated communication between patients and medical team to ensure clarity of information.
Cashier Team Lead
Dunkin' Donuts
06.2021 - 08.2023
- Trained new cashiers and customer service team members, enhancing onboarding speed.
- Responded to customer inquiries and provided accurate store information.
- Welcomed customers at entrance and addressed inquiries to enhance shopping experience.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
Experience Child Care Assistant
Child Care Provider
05.2018 - 08.2018
- Instructed children in completing crafts, fostering creativity and fine motor skills
- Created nurturing environment for children ages 2 to 10, enhancing emotional and social development
- Monitored and secured indoor and outdoor areas to ensure children's safety while in care
Education
Associate of Science - Nursing
Bowie State University
Bowie, MD06-2028
Skills
- Patient Care & Communication
- Patient support
- Patient observation
- Safety monitoring
- Communication skills
- Patient advocacy
- Compassionate care
Timeline
Patient Safety Companion
University of Maryland
09.2024 - Current
Cashier Team Lead
Dunkin' Donuts
06.2021 - 08.2023
Experience Child Care Assistant
Child Care Provider
05.2018 - 08.2018
Associate of Science - Nursing
Bowie State University