DAKARAI HAIRSTON
Atlanta,GA
Summary
Dedicated to transforming processing procedures to enhance dealer profits. Well-organized, proactive and attentive with relationship-driven focus. Experience training and directing sales teams to increase closings and maximize performance.
Overview
20
20
years of professional experience
Work History
Owner
Majesty Auto Brokers
Marietta, GA
04.2020 - Current
- Created a customer-centric approach to sales, leading to increased customer satisfaction and loyalty.
- Negotiated contracts with suppliers, vendors, and other third parties.
- Implemented innovative marketing strategies to expand the customer base.
Sales Associate
Paulding CDJR
Dallas, GA
02.2022 - 03.2023
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Worked with fellow sales team members to achieve group targets.
F&I Manager
Nalley Audi North Atlanta
Alpharetta, GA
08.2017 - 04.2020
- Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
- Assisted customers in selecting appropriate finance options based on their individual needs.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Generated maximum revenue using upselling and cross-selling techniques.
F&I Manager
Nalley Nissan of Atlanta
Atlanta, GA
01.2014 - 08.2017
- Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
- Assisted customers in selecting appropriate finance options based on their individual needs.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Generated maximum revenue using upselling and cross-selling techniques.
Sales/ F&I Manager
Sutherlin Nissan/ Mazda
Buford, GA
04.2004 - 01.2014
- Monitored and maintained F&I department compliance with all applicable laws, regulations and internal guidelines.
- Assisted customers in selecting appropriate finance options based on their individual needs.
- Reviewed contracts for accuracy prior to submission for processing and funding.
- Generated maximum revenue using upselling and cross-selling techniques.
Education
Finance & Insurance
Jim Morgan & Associates
Deerfield Beach, FL04-2010
High School Diploma -
Meridian High School
Meridian, MS05-1996
Computer Technology
Mary Holmes College
West Point, MSSkills
- Dealership management
- Sales Goals
- Customer Service
- Profitability Optimization
- Portfolio Management
- Upselling skills
- Paperwork management
- Salesmanship
- Cash Flow Management
- Document Preparation
- Legal Compliance
- Customer service and assistance
- Insurance Products
- Attention to Detail
- Creditworthiness Determination
- Teamwork and Collaboration
- Relationship Building
- Team building
- Problem-solving aptitude
- Excellent Communication
- Time management abilities
- Regulatory Compliance
- Active Listening and Learning
- Interpersonal Skills
- Interpersonal Communication
- Professional Demeanor
- Problem-solving abilities
- Team Leadership
Timeline
Sales Associate
Paulding CDJR
02.2022 - 03.2023
Owner
Majesty Auto Brokers
04.2020 - Current
F&I Manager
Nalley Audi North Atlanta
08.2017 - 04.2020
F&I Manager
Nalley Nissan of Atlanta
01.2014 - 08.2017
Sales/ F&I Manager
Sutherlin Nissan/ Mazda
04.2004 - 01.2014
Finance & Insurance
Jim Morgan & Associates
High School Diploma -
Meridian High School
Computer Technology
Mary Holmes College
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