Dakeryn Tatum
Carrollton,TX
Summary
Highly focused and hardworking Customer Service Specialist with a stellar work ethic and outstanding customer service history. Able to work independently or as a member within any company. Flexible scheduling availability to include evenings, third shifts, and weekends.
Overview
10
10
years of professional experience
Work History
Amazon Delivery Driver
Amazon
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Amazon Delivery Driver
Amazon
04.2024 - Current
Return Dock
NFM, Nebraska Furniture Mart
02.2023 - 01.2024
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Stayed up-to-date on industry trends and best practices through ongoing training sessions and workshops provided by the company.
- Streamlined return process for quicker vehicle turnover, ensuring timely availability for new customers.
Forklift Operator
Pool Corp
02.2021 - 02.2023
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Driver/Courier
Amazon
05.2020 - 01.2021
- Properly delivered Amazon packages to customers/clients residence/businesses all around DFW area
- Operated delivery vehicle (Sprinter Van/Truck) in a safe and efficient manner
- Check Sprinter van’s fluid levels and tire pressure
- Loaded and unloaded vehicle with customer packages
- Coordinated delivery with inventory managers.
Shipping/Receiving Handler
Advance Auto Parts
01.2018 - 05.2020
- Received, stored, and distributed material, tools, auto equipment, and supplies throughout warehouse to sustain manufacturing and production activities
- Unload trucks, check in merchandise, reconciled purchase orders with sales order, and distributed received inventory to designated production areas
- Operated heavy machinery, (Cherry Picker, Pallet Driver) to move materials and items from receiving and storage areas to production areas
- Generated reports documenting damaged material and quality benchmark results.
Customer Service Specialist
Dilla’s Quesadillas
06.2015 - 11.2016
- Process and fill customer food orders, and prepare specialty dishes quickly and accurately
- Operate cash register and credit card machine to process customer payments
- Answer customer questions about food ingredients, freshness, and availability
- Clean and straighten counters and tables at end of shift.
Ball Room Server
Highland Spring Retirement Center
09.2014 - 03.2015
- Upheld safety and sanitation standards
- Operated high-volume cooking and assembly equipment
- Measured and prepared raw food materials
- Helped to order and stock received food supplies and equipment
- Assisted with cashier and cleaning operation
- Served residents freshly prepared meals.
Education
High School Diploma -
Premier High School
Lewisville, TX01.2017
Skills
- Excellent verbal communication
- Inventory management
- Stocking/Merchandising Displays
- Safety management
- Valid (TX) driver’s license
- Warehouse operations
- All MS Suites
- Forklift certified
- Cherry picker certified
- Fast learner
Timeline
Amazon Delivery Driver
Amazon
04.2024 - Current
Amazon Delivery Driver
Amazon
04.2024 - Current
Return Dock
NFM, Nebraska Furniture Mart
02.2023 - 01.2024
Forklift Operator
Pool Corp
02.2021 - 02.2023
Driver/Courier
Amazon
05.2020 - 01.2021
Shipping/Receiving Handler
Advance Auto Parts
01.2018 - 05.2020
Customer Service Specialist
Dilla’s Quesadillas
06.2015 - 11.2016
Ball Room Server
Highland Spring Retirement Center
09.2014 - 03.2015
High School Diploma -
Premier High School