Dakinya Spearman
Shawnee,KS
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
8
8
years of professional experience
Work History
Paraeducator, Special Education
Shawnee Mission School District
08.2023 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Reported on student progress, behavior, and social skills to parents.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Supported teacher in development of individual learning strategies.
- Worked with students to promote learning and pro-social development.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Collections Manager
American Direct Procurement
07.2021 - 07.2023
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Researched accounts and completed due diligence to resolve collection problems.
- Verify the accuracy of all lien waivers before signing them, then go back to the original customer. Whenever a lien filing is required, gather the necessary paperwork. creates and implements crucial credit reports as a way to guarantee the best possible sales/collection effort.
- Creating and implementing a strategy to improve the collection of outstanding credit
- Processed payments and contracts on accounts.
- Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts
- Accept CC payments and Checks.
- Prepare Deposits.
Accounts Receivable Clerk
FireDoor Solutions
02.2020 - 07.2021
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Responded to inbound inquiries regarding accounts and payments.
- Reduced time and costs by implementing new accounting procedures.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Appraisal Coordinator
United States Appraisals
08.2018 - 01.2020
- Assisted in data entry for residential reviews of appraisals and evaluations.
- Monitored completion of reports and turnaround of orders for fee and staff appraisers.
- Composed and ordered engagement letters to fee appraisers.
- Obtained fee amounts from fee appraisers for applications requiring loan estimates.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Arranged corporate and office conferences for company employees and guests.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Appraisal Desk Coordinator
CapWest Mortgage
06.2016 - 08.2018
- Communicated with fee appraisers regarding orders, reports and assignment schedules.
- Obtained fee amounts from fee appraisers for applications requiring loan estimates.
- Composed and ordered engagement letters to fee appraisers.
- Assisted in data entry for residential reviews of appraisals and evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Achieved specific team objectives and collection activity.
Education
Bachelor of Arts - Social Psychology
Park University
Kansas City, MO03.2024
Associate of Arts -
Johnson County Community College
Overland Park, KS05.2020
Skills
- Environmental Monitoring
- Excel
- Netsuite
- Credit and Collections
- Team Oriented
- Microsoft Office
- Google Docs
- AR Aging Reports
- Collections
- Analytical and Critical Thinking
- Updating Customer Accounts
- Communications Strategies
- CERP 2019-2020
- Problem Solving
- Leadership Skills
- Motor skills development
- Crisis intervention
- Literacy support
- Social skills development
- Conflict resolution
Timeline
Paraeducator, Special Education
Shawnee Mission School District
08.2023 - Current
Collections Manager
American Direct Procurement
07.2021 - 07.2023
Accounts Receivable Clerk
FireDoor Solutions
02.2020 - 07.2021
Appraisal Coordinator
United States Appraisals
08.2018 - 01.2020
Appraisal Desk Coordinator
CapWest Mortgage
06.2016 - 08.2018
Bachelor of Arts - Social Psychology
Park University
Associate of Arts -
Johnson County Community College
Similar Profiles
SOFIE PopeSOFIE Pope
Third Grade Teacher at Shawnee Mission School DistrictThird Grade Teacher at Shawnee Mission School District
Amanda ScottAmanda Scott
Educator at Shawnee Mission School DistrictEducator at Shawnee Mission School District
Julie BurkhartJulie Burkhart
Cafeteria Manager at Shawnee Mission School DistrictCafeteria Manager at Shawnee Mission School District