Dakinya Spearman
Shawnee,KS
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
8
8
years of professional experience
Work History
Paraeducator, Special Education
Shawnee Mission School District
2023.08 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Reported on student progress, behavior, and social skills to parents.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Supported teacher in development of individual learning strategies.
- Worked with students to promote learning and pro-social development.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
Collections Manager
American Direct Procurement
2021.07 - 2023.07
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Researched accounts and completed due diligence to resolve collection problems.
- Verify the accuracy of all lien waivers before signing them, then go back to the original customer. Whenever a lien filing is required, gather the necessary paperwork. creates and implements crucial credit reports as a way to guarantee the best possible sales/collection effort.
- Creating and implementing a strategy to improve the collection of outstanding credit
- Processed payments and contracts on accounts.
- Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts
- Accept CC payments and Checks.
- Prepare Deposits.
Accounts Receivable Clerk
FireDoor Solutions
2020.02 - 2021.07
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Responded to inbound inquiries regarding accounts and payments.
- Reduced time and costs by implementing new accounting procedures.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Appraisal Coordinator
United States Appraisals
2018.08 - 2020.01
- Assisted in data entry for residential reviews of appraisals and evaluations.
- Monitored completion of reports and turnaround of orders for fee and staff appraisers.
- Composed and ordered engagement letters to fee appraisers.
- Obtained fee amounts from fee appraisers for applications requiring loan estimates.
- Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Arranged corporate and office conferences for company employees and guests.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Appraisal Desk Coordinator
CapWest Mortgage
2016.06 - 2018.08
- Communicated with fee appraisers regarding orders, reports and assignment schedules.
- Obtained fee amounts from fee appraisers for applications requiring loan estimates.
- Composed and ordered engagement letters to fee appraisers.
- Assisted in data entry for residential reviews of appraisals and evaluations.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Achieved specific team objectives and collection activity.
Education
Bachelor of Arts - Social Psychology
Park University
Kansas City, MO03.2024
Associate of Arts -
Johnson County Community College
Overland Park, KS05.2020
Skills
- Environmental Monitoring
- Excel
- Netsuite
- Credit and Collections
- Team Oriented
- Microsoft Office
- Google Docs
- AR Aging Reports
- Collections
- Analytical and Critical Thinking
- Updating Customer Accounts
- Communications Strategies
- CERP 2019-2020
- Problem Solving
- Leadership Skills
- Motor skills development
- Crisis intervention
- Literacy support
- Social skills development
- Conflict resolution
Timeline
Paraeducator, Special Education
Shawnee Mission School District
2023.08 - Current
Collections Manager
American Direct Procurement
2021.07 - 2023.07
Accounts Receivable Clerk
FireDoor Solutions
2020.02 - 2021.07
Appraisal Coordinator
United States Appraisals
2018.08 - 2020.01
Appraisal Desk Coordinator
CapWest Mortgage
2016.06 - 2018.08
Bachelor of Arts - Social Psychology
Park University
Associate of Arts -
Johnson County Community College
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