Dakisha Mills
Experienced professional with 20 years in high-pressure, people-facing environments. Expertise in de-escalation, conflict resolution, and safety protocol enforcement, fostering trust and rapport across diverse populations. Committed to applying extensive public safety experience to enhance guest experiences as an Attaché.
Work History
School Safety Agent
22 Years 11 MonthsMonitored school premises to maintain the safety and security of approximately 500 students and 150 staff members.
*Managed access control and visitor check-in for school serving over 650+ individuals daily, ensuring only authorized persons entered the building; while safeguarding school's entry points and staff and students' privacy.
*Responded to emergencies, medical incidents, and security concerns involving hundreds of individuals daily, exercising sound judgment and calm, decisive action under pressure.
* Enforced compliance with NYC Department of Education safety regulations in accordance with NYPD regulations and building policies ensuring accountability across a large, diverse population.
*Built trusted relationships with students, parents, staff, and administrations through professionalism, discretion, and consistent communication - skills suited to high-touch resident and guest relations.
*Conducted regular patrols and premises checks to identify and address potential safety hazards before they became incidents.
*Maintained detailed incident logs and reports, ensuring clear documentation and follow-through for administration and oversight.
Education
No Degree - Community and Human Services
*2018-2020 I was working towards my degree at Empire State, but my attendance was interrupted by COVID in 2020. I've been meaning to go back and finish.
Skills
Certification
School Safety Training Course
Certificate of Completion of Apprenticeship Training
Introduction to American Sign Language