Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakoda Barnes

Austin,TX

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Circle K
04.2025 - 07.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Food Preparation Worker

Capital City Catering
04.2022 - 05.2024
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.

Education

Armstrong Ringstead
Armstrong, IA

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Food handlers permit

Certification

Food handlers and TABC

Timeline

Customer Service Representative

Circle K
04.2025 - 07.2025

Food Preparation Worker

Capital City Catering
04.2022 - 05.2024

Armstrong Ringstead

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Dakoda Barnes