Summary
Overview
Work History
Education
Skills
Timeline
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Dakoda Hill

Raleigh,NC

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Domino's Pizza
08.2017 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.

General Manager

Dominos
Holly Springs
04.2023 - 08.2023
  • Reduced food waste through better inventory management and portion control, leading to increased profitability.
  • Increased customer satisfaction by implementing effective staff training and performance management programs.
  • Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
  • Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
  • Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
  • Improved staff retention rates by offering competitive compensation packages and fostering a supportive work environment.
  • Boosted employee morale with regular team-building activities, improving communication and collaboration.

Education

Phlebotomy -

Shades of Purple
Raleigh, NC
12.2021

High School Diploma -

Corinth Holders High School
Wendell, NC
05.2019

Skills

  • Specimen Labeling Procedures
  • HIPAA
  • Drawing Blood
  • Blood Specimen Storage
  • Patient Care
  • Venipuncture
  • Phlebotomy
  • Time management
  • Staff Management
  • Basic Math
  • Multitasking
  • Attention to Detail
  • Organization and Time Management
  • Infection Control
  • Quality Control Guidelines
  • Specimen Collection
  • Strategic planning
  • Verbal and written communication
  • Schedule optimization
  • Mathematical calculations
  • Scheduling
  • Point of Sale Systems
  • Guest Services
  • Employee Training
  • Food Safety
  • Staff supervision
  • Inventory management
  • Safe food handling
  • Cost controls
  • Flexible and Adaptable
  • Active Listening
  • Analytical and Critical Thinking

Timeline

General Manager

Dominos
04.2023 - 08.2023

Assistant Manager

Domino's Pizza
08.2017 - Current

Phlebotomy -

Shades of Purple

High School Diploma -

Corinth Holders High School
Dakoda Hill