Dakoria Puckett
Murfreesboro,TN
Summary
Driven student leveraging studies in Medical Coding & Billing pursues real-world experience as insurance specialist to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Event Hostess
KeShena's Kreations
Murfreesboro, TN
01.2018 - Current
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
- Recommended workflow and budget improvements, resulting in significant savings per event.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Production Team Lead
EmployBridge-General Mills
Murfreesboro, TN
05.2020 - 02.2022
- Maintained quality assurance and customer satisfaction objectives.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Planned, scheduled and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining and motivating employees.
- Proficient in using computer-based applications and preparing documents.
- Boosted efficiency by coordinating projects and assignments for more than 35 team members daily
Cashier
Kroger
Murfreesboro, TN
08.2019 - 05.2020
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes
Education
CERTIFICATE -
AAPC Medical Coding Course
Murfreesboro, TN11.2021
High School Diploma -
Oakland High School
Murfreesboro, TN05.2019
Skills
Performance improvement
Working well with others
Communication skills
Daily reporting
Document review
Attention to detail
Task prioritization
Timeline
Production Team Lead
EmployBridge-General Mills
05.2020 - 02.2022
Cashier
Kroger
08.2019 - 05.2020
Event Hostess
KeShena's Kreations
01.2018 - Current
CERTIFICATE -
AAPC Medical Coding Course
High School Diploma -
Oakland High School