Dakota Cardenas-Graham
San Angelo
Summary
Enthusiastic candidate with a focus on Psychology, demonstrating critical thinking and attention to detail through hands-on customer service roles. Experienced in coordinating activities and managing inquiries, offering valuable insights into human interactions and effective communication. Eager to contribute to a team in a human services setting.
Overview
2
2
years of professional experience
Work History
Receptionist
Americas Best Contacts And Eyeglasses
San Angelo, TX
08.2024 - 10.2024
- Greeted and assisted customers, ensuring a welcoming environment.
- Managed appointment scheduling, optimizing daily operations for efficiency.
- Maintained organized front desk area, enhancing overall office functionality.
- Responded to inquiries via phone and email, providing prompt assistance.
- Coordinated with team members to ensure effective communication and service delivery.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Receptionist, Court Monitor, Party Host.
Ultimate Air Trampoline Park
San Angelo, TX
06.2023 - 08.2024
- Greeted and assisted guests, ensuring a welcoming environment and positive first impression.
- Managed check-in and check-out processes efficiently, streamlining guest flow during peak hours.
- Handled incoming calls and inquiries, providing accurate information about park services and events.
- Monitored and maintained cleanliness of reception area, contributing to overall guest satisfaction.
- Collaborated with team members to facilitate smooth operations during busy periods and special events.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted in scheduling party bookings, coordinating details to meet customer needs effectively.
- Kept athletic and games equipment and facilities organized and maintained.
- Coordinated birthday party activities, ensuring smooth transitions between events.
- Organized and set up party decorations, aligning with client preferences and themes.
- Supervised children's activities, maintaining happiness, safety and well-being.
Sales Associate
Rack Room Shoes Inc.
Bastrop, TX
05.2022 - 07.2022
- Assisted customers with product selection and provided personalized recommendations.
- Maintained accurate inventory levels and organized merchandise displays for optimal presentation.
- Processed transactions efficiently using point-of-sale systems and handled cash management duties.
- Collaborated with team members to achieve sales goals and enhance customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Psychology
Angelo State University
San Angelo, TX05-2027
High School Diploma -
Texas Virtual Academy
Hallsville, TX05-2024
Skills
- Friendly, positive attitude
- Problem-solving
- Attention to detail
- Dependable and responsible
- Critical thinking
- Organizational skills
- Active listening
- Verbal communication
- Time management
- Flexible and adaptable
- Customer service
- Computer skills
Timeline
Receptionist
Americas Best Contacts And Eyeglasses
08.2024 - 10.2024
Receptionist, Court Monitor, Party Host.
Ultimate Air Trampoline Park
06.2023 - 08.2024
Sales Associate
Rack Room Shoes Inc.
05.2022 - 07.2022
Psychology
Angelo State University
High School Diploma -
Texas Virtual Academy