Overview
Work History
Education
Extracurricular Activities
Timeline
Generic
Dakota Carfello

Dakota Carfello

Pompton Plains,NJ

Overview

2
2
years of professional experience

Work History

Consumer Sales and Service Associate

New York Jets
05.2023 - 01.2024
  • Assist the New York Jets staff in preparation for game days and other events
  • Support mobile ticketing, will-call, box office, sideline escorting, and face-to-face client interactions with fans
  • Utilize Ticketmaster to help resolve all ticket issues faced by fans while entering the stadium during game days
  • Work with Jets staff on improving fan engagement and experience throughout the season.

Inside Sales Senior Analyst

Accenture
10.2022 - 07.2023
  • Planned and Executed campaigns to generate awareness about Accenture's Cloud-based software applications
  • Exceeded over 250 outbound calls and 300 emails weekly
  • Scheduled first meetings for Pre-Sales & Sales Directors
  • Identified prospects for webinars
  • Internal marketing and product awareness
  • Conduct market research and develop social media messaging
  • Maintain Salesforce campaigns, dashboards, and leads/opportunities for all customer touchpoints
  • Help shape Go-to-Market strategy with sales teams.

Sales Academy Representative

New York Red Bulls
12.2021 - 06.2022
  • Manage the sale of Full and Partial Memberships, Group Ticket Packages, Premium options, and Youth Programs to businesses and consumers
  • Exceeded Weekly Hustle Metrics
  • Assist with Gameday Operations Sales Tables, On-field Events, Group Event Coordination, Gift Distribution & Assisting Fans to their seats
  • Proficient in Microsoft Dynamics CRM & Arctics Ticketing Systems
  • Sold & Executed Group Event between FDU & Red Bulls which included game day outing & private guest panel
  • Attended weekly networking meetings with each department throughout the organization.

Education

MBA - Marketing

Fairleigh Dickinson University
Florham Park, NJ
05.2022

Bachelor of Science - Marketing

Fairleigh Dickinson Marketing
Florham Park, NJ
05.2021

Extracurricular Activities

Fairleigh Dickinson NCAA Div. 3 Cross Country Team

Captain (2020-2021) 

American Marketing Association Fairleigh Dickinson Chapter

President (2020-2022)

Timeline

Consumer Sales and Service Associate

New York Jets
05.2023 - 01.2024

Inside Sales Senior Analyst

Accenture
10.2022 - 07.2023

Sales Academy Representative

New York Red Bulls
12.2021 - 06.2022

MBA - Marketing

Fairleigh Dickinson University

Bachelor of Science - Marketing

Fairleigh Dickinson Marketing
Dakota Carfello