Dakota Carfello
Pompton Plains,NJ
Overview
2
2
years of professional experience
Work History
Consumer Sales and Service Associate
New York Jets
05.2023 - 01.2024
- Assist the New York Jets staff in preparation for game days and other events
- Support mobile ticketing, will-call, box office, sideline escorting, and face-to-face client interactions with fans
- Utilize Ticketmaster to help resolve all ticket issues faced by fans while entering the stadium during game days
- Work with Jets staff on improving fan engagement and experience throughout the season.
Inside Sales Senior Analyst
Accenture
10.2022 - 07.2023
- Planned and Executed campaigns to generate awareness about Accenture's Cloud-based software applications
- Exceeded over 250 outbound calls and 300 emails weekly
- Scheduled first meetings for Pre-Sales & Sales Directors
- Identified prospects for webinars
- Internal marketing and product awareness
- Conduct market research and develop social media messaging
- Maintain Salesforce campaigns, dashboards, and leads/opportunities for all customer touchpoints
- Help shape Go-to-Market strategy with sales teams.
Sales Academy Representative
New York Red Bulls
12.2021 - 06.2022
- Manage the sale of Full and Partial Memberships, Group Ticket Packages, Premium options, and Youth Programs to businesses and consumers
- Exceeded Weekly Hustle Metrics
- Assist with Gameday Operations Sales Tables, On-field Events, Group Event Coordination, Gift Distribution & Assisting Fans to their seats
- Proficient in Microsoft Dynamics CRM & Arctics Ticketing Systems
- Sold & Executed Group Event between FDU & Red Bulls which included game day outing & private guest panel
- Attended weekly networking meetings with each department throughout the organization.
Education
MBA - Marketing
Fairleigh Dickinson University
Florham Park, NJ05.2022
Bachelor of Science - Marketing
Fairleigh Dickinson Marketing
Florham Park, NJ05.2021
Extracurricular Activities
Fairleigh Dickinson NCAA Div. 3 Cross Country Team
Captain (2020-2021)
American Marketing Association Fairleigh Dickinson Chapter
President (2020-2022)
Timeline
Consumer Sales and Service Associate
New York Jets
05.2023 - 01.2024
Inside Sales Senior Analyst
Accenture
10.2022 - 07.2023
Sales Academy Representative
New York Red Bulls
12.2021 - 06.2022
MBA - Marketing
Fairleigh Dickinson University
Bachelor of Science - Marketing
Fairleigh Dickinson Marketing