Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Senior Sales Excellence Award/Top 5% IGP of 2020
Timeline
Generic

Dakota Cooper

Findlay

Summary

Dynamic General Manager with a proven track record at Victra Verizon, excelling in operations management and team leadership. Expert in fostering client relations and driving sales growth through strategic initiatives. Recognized for enhancing employee satisfaction and cultivating strong partnerships, ensuring long-term success and loyalty.

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

General Manager

Victra Verizon
12.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Assistant Store Manager

Go Wireless Verizon/Victra Verizon
11.2021 - 12.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Sales Consultant

Go Wireless Verizon
07.2019 - 10.2021
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Education

High School Diploma -

Findlay High School
Findlay, OH
05-2012

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Effective leader
  • Training and coaching
  • Team leadership
  • Staff management
  • Relationship building
  • Goal setting
  • Client relations
  • Efficient multi-tasker
  • Customer relationship management

Accomplishments

.

  • Ranked Top 5% in Gross Profit for Go Wireless in 2020.
  • Senior Sales Excellence Award in 2021.
  • First Executive Assistant General Manager of Findlay Go Wireless.
  • General Manager of Findlay Victra, a High Volume Store.
  • Turned a failing Victra location into a Store hitting goal every month.
  • Years of loyal Customers.

Certification

Sales Processing Certification

Fraud Awareness Certification

Integrity Certification

Five Star Circle of Excellence

Senior Sales Excellence Award


Senior Sales Excellence Award/Top 5% IGP of 2020

In 2020 I received an Excellence Award for being Top 5% In Gross Profit in the entire Company of Go Wireless. I provided the best customer service to each customer and worked hard on producing big numbers for myself and my Findlay Store. 

Timeline

General Manager

Victra Verizon
12.2023 - Current

Assistant Store Manager

Go Wireless Verizon/Victra Verizon
11.2021 - 12.2023

Sales Consultant

Go Wireless Verizon
07.2019 - 10.2021

High School Diploma -

Findlay High School

Similar Profiles

CREATE PROFILE