Dakota Cousins
Kittanning,PA
Overview
4
4
years of professional experience
Work History
Rite-Aid Service Associate
Rite-Aid
11.2021 - 08.2023
- Product Knowledge: Having a decent and reliable understanding of the products and services offered by Rite-Aid, to assist customers with their purchases and personalized needs often making appropriate recommendations for products.
- Promotions and Sales: Keying customers into ongoing promotions, discounts, and loyalty programs to encourage sales.
- Cash Handling: Operating cash registers, processing transactions smoothly, Credit/Debit payments, often extending to Western Union, and money orders.
- Monitoring Stock, Damaging Goods: Notifying management when stock levels are low in store, maintaining stock upfront while recording levels in the back room. Damaging out items that are opened, stolen, or expired.
- Creating Displays Moving Inventory: creating product displays to showcase "hot" items on sale or new items introduced to the store. Rotating inventory per aisle seasonally, making room for newer products introduced annually.
McDonald's Crew Member
McDonald's
05.2019 - 08.2020
- Customer Service: Taking orders from customers, processing correct payments. Overall ensuring customer satisfaction while addressing any concerns.
- Maintaining Cleanliness: Sanitizing equipment and continuing a clean work environment. Creating a hygienic dining environment for customers.
- Stocking/Inventory Management: Restocking food, beverage, packing supplies, along with checking stock, and rotating inventory.
- Procedures/ Teamwork Working under McDonald's policies and procedures involving food handling guidelines, customer service standards, and safety protocols; While in collaboration with other team members, resulting in efficient service.
Education
BSW - Social Work
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2027
High School Diploma -
Armstrong High School
Kittanning, PA05.2022
Skills
- Clerical Support
- Records Maintenance
- Report Preparation
- Stock management
- Customer Account Management
- Sales experience
- Product Knowledge
- Merchandising and Display
- Baseline Makeup Application Techniques/Knowledge
Timeline
Rite-Aid Service Associate
Rite-Aid
11.2021 - 08.2023
McDonald's Crew Member
McDonald's
05.2019 - 08.2020
BSW - Social Work
Slippery Rock University of Pennsylvania
High School Diploma -
Armstrong High School