Dakota Daniell
Temple,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Sr. Electronics Repair Technician/Business Manager
Dantech Corporation
05.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
Electronics Repair Technician/Manager
West Georgia Technology
12.2018 - 05.2023
- Troubleshot and resolved equipment failures to reduce operational disruption.
- Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
- Monitored and tested equipment performance to diagnose and resolve problems.
- Diagnosed and repaired complex faults within target timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Commercial Kitchen Installer
IRBE
06.2019 - 07.2021
- Assembly and installation of new and used commercial kitchen equipment.
- Diagnosed and repaired mechanical faults on equipment.
Scout
Perfect Game Baseball
05.2016 - 12.2018
- Logged data and statistics for individual and team analytics.
- Assisted NCAA and MLB scouts by providing them with accurate statistical data.
- Provided a smooth flowing game environment for fans, coaches, and athletes.
Education
Sports Management
University of West Georgia
Carrollton, GAAssociate of Applied Science - Interdisciplinary Studies
Chattahoochee Technical College
Marietta, GA05.2018
High School Diploma -
Hiram High School
Hiram, GA05.2018
Skills
- Diagnostic Testing
- Equipment Installation
- Testing Equipment
- Installation and Repair
- Written and Verbal Communication
- Operations Management
- Staff Development
- Performance Management
- Recruiting and Interviewing
- Employee Scheduling
- Task Delegation
- Customer Retention
Timeline
Sr. Electronics Repair Technician/Business Manager
Dantech Corporation
05.2023 - Current
Commercial Kitchen Installer
IRBE
06.2019 - 07.2021
Electronics Repair Technician/Manager
West Georgia Technology
12.2018 - 05.2023
Scout
Perfect Game Baseball
05.2016 - 12.2018
Sports Management
University of West Georgia
Associate of Applied Science - Interdisciplinary Studies
Chattahoochee Technical College
High School Diploma -
Hiram High School