Dakota Eckert
Louisville,KY
Summary
Experienced in achieving consistent results with a determined and disciplined approach to handling leasing needs. Driven and hardworking leader with a demonstrated record of success in team leadership and operations management. Familiar with all documentation, reporting and compliance requirements. Kind Property Manager Assistant working under pressure and in a constantly changing job environment. Excellent computer skills with proficiency in RealPAge and Knock. Adept at generating new leads and converting leads to lease apartments by providing friendly and detailed tours of the community.
Overview
4
4
years of professional experience
Work History
Property Management Assistant
Cardinal Group Management
05.2023 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept accurate records of all resident and tenant correspondence.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Escalated major issues to property manager for immediate remediation.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Assisting with weekly reports to send to owners to track occupancy and delinquency.
Shift Leader
Sonic
08.2020 - 02.2022
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
Education
High School Diploma -
Belmont Highschool
Dayton OH06.2021
Skills
- Tenant relations
- Rent collection
- Lease administration
- Great planning skills
- Adaptable
- Property tours and inspections
- Tenant and eviction laws
- Multi-family property management
- Debt control
Timeline
Property Management Assistant
Cardinal Group Management
05.2023 - Current
Shift Leader
Sonic
08.2020 - 02.2022
High School Diploma -
Belmont Highschool
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