Dakota Hendricks
Centerville,MA
Summary
Dynamic and detail-oriented professional with experience at Papa Gino's Pizzeria, excelling in customer engagement and effective multitasking. Proven track record of enhancing team productivity and client satisfaction through reliable service and thoroughness in execution. Skilled in equipment maintenance and committed to maintaining a safe and organized work environment.
Professional groundskeeping practitioner with significant hands-on experience in lawn care and landscape maintenance. Strong focus on team collaboration and achieving high-quality results, ensuring reliability and adaptability to changing needs. Skilled in operating mowing equipment, performing routine maintenance, and implementing efficient work practices. Known for strong work ethic, attention to detail, and commitment to creating and maintaining well-manicured outdoor spaces.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Team Member
Papa Gino's Pizzeria
01.2023 - Current
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Mowing Crew Member
Joyce Landscaping
03.2020 - 09.2022
- Worked during the summer from the dates shown due to being in high school/college.
- Demonstrated attention to detail, consistently delivering aesthetically pleasing results in line with client expectations.
- Consistently met performance metrics established by management for quality of work, productivity, and timeliness.
- Assisted with the training of new crew members, ensuring they quickly became productive members of the team.
- Reduced customer complaints by maintaining a consistent schedule for lawn care services.
- Maintained high standards of cleanliness and organization on job sites, minimizing disruptions to clients'' daily routines.
- Optimized workflow by efficiently allocating resources and manpower based on project requirements.
- Streamlined communication between team members and supervisors to ensure smooth operations and timely completion of tasks.
- Increased client satisfaction, executing customized landscaping requests according to specifications.
- Promoted safe work environment by following safety guidelines during all tasks.
Education
OSHA Certificate/CPR Certificate - Pre-Apprenticeship
Building Pathways South
New Bedford, MA05-2025
High School Diploma -
Barnstable High School
Hyannis, MA06-2021
Skills
- Effective Multitasking
- Customer Engagement
- Thoroughness in Review
- Fundamental Mathematics
- Effective Time Management
- Reliability and punctuality
- First aid training
- Power tools proficiency
- Physical Load Management
- Equipment Maintenance
Certification
- OSHA 10 Certification
- First Aid and CPR Certification
Timeline
Crew Team Member
Papa Gino's Pizzeria
01.2023 - Current
Mowing Crew Member
Joyce Landscaping
03.2020 - 09.2022
OSHA Certificate/CPR Certificate - Pre-Apprenticeship
Building Pathways South
High School Diploma -
Barnstable High School
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