Madelyn Harder
Bay City
Summary
Developed strong interpersonal and problem-solving skills in fast-paced team environment. Proven ability to handle multiple tasks efficiently while maintaining high level of customer service. Trusted, reliable and fast learning employee. Seeking to transition these transferrable skills into new field.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Team Member
McDonald's
Bay City, MI
07.2025 - Current
- Provided excellent customer service by taking orders and ensuring satisfaction.
- Maintained cleanliness and organization in dining and kitchen areas during shifts.
- Collaborated with team members to meet fast-paced service demands effectively.
- Followed safety protocols to ensure compliance with health regulations consistently.
- Developed strong communication skills through regular interaction with customers and staff.
- Worked front counter, drive-thru and other areas.
- Operated register to process payments and collect cash payment for order totals.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Restaurant Waiter
Roma's Restaurant
Bay City, MI
06.2024 - Current
- Provided attentive service to guests, ensuring exceptional dining experiences and addressing customer inquiries promptly.
- Managed multiple tables simultaneously while maintaining high service standards, contributing to customer satisfaction.
- Handled cash transactions accurately, maintaining financial integrity during shifts and minimizing discrepancies.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Graduating, 2027 -
Bay City Central High School
Bay City, MI05-2027
Skills
- Effective multitasking
- Customer engagement
- Strong focus on accuracy
- Fundamental mathematics
- Cash register operation
- Teamwork and collaboration
- Sanitation proficiency
- Menu retention skills
- Health regulation adherence
- Consistent reliability in performance
- Reliability and trustworthiness
Certification
- Concussion Training - 2025
Languages
Spanish
Elementary
English
Full Professional
Interests
- Enjoy participating in basketball for overall physical and mental well-being
- Crafting and DIY Projects
- I like working with my hands and fixing things
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Team Sports
- Watching circle track racing
- Learning new cooking techniques and expanding my culinary skills
- I participate in a variety of outdoor recreational activities
- Camping
- Personal Development and Self-Improvement
- Riding ORV's
Timeline
Crew Team Member
McDonald's
07.2025 - Current
Restaurant Waiter
Roma's Restaurant
06.2024 - Current
Graduating, 2027 -
Bay City Central High School