Dakota Jefferson
Colleyville,TX
Summary
A team player desiring to drive results your company. A positive professional who takes initiative to honor commitments to better the work environment and achieve success. I am always willing to learn new things as well and catch on to polices and procedures very quickly. I have many many years of customer service, office administration, patient care, child care, and much more under my belt. A jack of all trades if you will!
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dental Front Office
Lake Cities Dental
03.2023 - Current
- Managed the front desk, ensuring a welcoming and professional atmosphere for patients
- Scheduled and confirmed patient appointments, optimizing the daily schedule for efficiency
- Coordinated patient check-in and check-out processes, handling insurance verification and payment collection
- Answered phones, addressed patient inquiries, and provided information about dental services
- Managed patient recalls and follow-up appointments, improving patient retention
- Assisted in managing the dental office filing and paperwork systems
- Welcomed and checked in patients, ensuring their comfort and addressing any special needs or concerns
- Present treatment/ financial plans
- Social Media & Marketing
- Collections
- Data Entry
Medical Chiropractic Assistant/Receptionist
City Chiro Sports Center
01.2022 - 03.2023
- Performing therapies on patients such as cold laser, electrical STIM, cryotherapy, cupping, fire cupping, spinal decompression, therapeutic ultrasound, cryochamber, ect
- Front desk administrative work such as insurance verification, schedule management, collections, excellent customer service for a very busy office, and managing patient flow, training new hires
- Full spine X-rays
- Cross trained
Chiropractic Assistant/Receptionist
Elevation Health
10.2020 - 12.2021
- Administrative front desk
- Scheduling new patients
- Insurance verification and billing
- Collecting copayments and general payments
- Use of EMR
- Taking incoming phone calls and reaching out to patients for scheduling
- Managing multiple excel sheets and google documents
- Managing flow of patients, directing them to the doctor
- Taking X-rays of full spine + extremities
- Experience in decompression, UTS, and traction tables
- Setting patients up on neuropathy machine- Sennas
- Showing patients how to warm up to have a proper adjustment
- Providing above and beyond customer service
Esthetician & Front Desk
Massage Envy
01.2019 - 01.2020
- Preformed Esthetician skin services
- Front desk admin
- File paperwork
- Schedule appointments
- Collect payment
- Sort through customer service issues
Receptionist
Chiropractic Office
01.2017 - 01.2018
- Sending invoices
- Process patient payments
- Schedule appointments
- Handle all paperwork/ sensitive information
- Scan/ save files and maintain the office
Lead Teacher
Trail Creek Child Development Center
01.2014 - 01.2016
- Cared for children of ages ranging from toddlers - 6th grade
- Create up with curriculum
- Lead the way with generosity and compassion for my students
- Follow policies and procedures
Education
Grad - Esthetics
Ogle School Hair Skin Nails
Hurst, TX07.2018
Associate -
Tarrant County College - Northeast Campus
Hurst, TX06.2018
Intern - Children's Ministry
LD Bell High School
Keller, TX01.2016
High School -
LD Bell High School
Hurst, TX01.2014
Skills
- Customer Service
- Retail
- Front Desk
- Medical Office Experience
- Organizational skills
- Ministry
- Insurance Verification
- Medical Records
- Microsoft Office
- Administrative Assistant
- Child care
- Data entry
Certification
CPR & First Aid
Groups
LifeChurch Youth Ministry Leader, 01/01/14, Present, Partner with parents to lead students/ children to become fully devoted followers of Christ, Create a fun environment for students every Wednesday night, Offer counsel to students going through specific struggles
Timeline
Dental Front Office
Lake Cities Dental
03.2023 - Current
Medical Chiropractic Assistant/Receptionist
City Chiro Sports Center
01.2022 - 03.2023
Chiropractic Assistant/Receptionist
Elevation Health
10.2020 - 12.2021
Esthetician & Front Desk
Massage Envy
01.2019 - 01.2020
Receptionist
Chiropractic Office
01.2017 - 01.2018
Lead Teacher
Trail Creek Child Development Center
01.2014 - 01.2016
Grad - Esthetics
Ogle School Hair Skin Nails
Associate -
Tarrant County College - Northeast Campus
Intern - Children's Ministry
LD Bell High School
High School -
LD Bell High School
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