Dakota Johnson
Longview,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty at National Wholesale Supply through expert product knowledge and empathy. Skilled in HVAC systems and industrial pipefitting, demonstrating a keen attention to detail and a quick learning ability. Excelled in safety procedures, ensuring efficient and risk-free operations.
Overview
13
13
years of professional experience
Work History
Counter Salesperson
National Wholesale Supply
04.2023 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
HVAC Installer
Payne Mechanical Services
04.2020 - 03.2023
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Pipefitter
Multiple Company's
06.2011 - 10.2019
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Fabricated pipe sections and components to specification using cutting, threading and welding equipment.
- Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
- Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
- Utilized specialized tools and equipment for precise pipefitting processes, ensuring optimal results for each project.
- Monitored pipeline pressure and flow rates to facilitate safe and efficient operation.
- Eliminated risks by correctly identifying potential safety hazards.
Education
High School Diploma -
North Caddo High School
Vivian, LA03.2009
Skills
- Quick Learner
- Construction site safety
- Gas Line Installation
- Blueprint Interpretation
- Chemical Piping Systems
- Industrial pipefitting
- Brazing Procedures
- Pipe Welding Techniques
- Safety Procedures
- HVAC Systems
- Attention to Detail
- Power Tool Operation
Timeline
Counter Salesperson
National Wholesale Supply
04.2023 - Current
HVAC Installer
Payne Mechanical Services
04.2020 - 03.2023
Pipefitter
Multiple Company's
06.2011 - 10.2019
High School Diploma -
North Caddo High School
Similar Profiles
Colby GrimesColby Grimes
Warehouse Worker at National Wholesale SupplyWarehouse Worker at National Wholesale Supply
Case NicolleCase Nicolle
Warehouse Associate at National Wholesale SupplyWarehouse Associate at National Wholesale Supply
Richard DaleyRichard Daley
Director of Business Development at Atlas Wholesale Supply, Inc.Director of Business Development at Atlas Wholesale Supply, Inc.