Microsoft
Dakota King
Greenville,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Area Manager
Yugo
04.2023 - Current
- Developed and implemented strategies to improve customer service and increase sales.
- Oversaw budget planning, strategy development, community outreach for organization.
- Supervised various locations, enforcing high-quality standards of operation.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Managed two properties efficiently, overseeing all aspects of operations, maintenance, and tenant relations.
- Successfully stayed within budget for both Turnover and MTM processes, ensuring cost-effective property preparation without exceeding allocated funds.
- Project Managed and executed property turn, consistently meeting timelines and budgetary constraints while maintaining high standards for tenant move-ins.
Sales Manager
Yugo
01.2022 - 03.2023
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Hit Budgeted occupancy and maintained through the term with backfills
Leasing Agent
Yugo
08.2021 - 01.2022
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Invited prospects to fill out application upon completion of property tour.
Kennel Technician
Animal Arc
06.2014 - 07.2017
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact
Education
Bachelor of Science - Human Development And Family Science
East Carolina University
Greenville, NC12-2022
Minor - Theological Studies
William Peace University
Raleigh, NC05-2018
Skills
- Relationship building and management
- Controlling costs
- Budget analyzing
- Staff training and development
- Operations
- Process improvement
Additional Information
College Athlete
Microsoft Certified
Computer Competence
Tech Savvy
Software
Entrata
Timeline
Area Manager
Yugo
04.2023 - Current
Sales Manager
Yugo
01.2022 - 03.2023
Leasing Agent
Yugo
08.2021 - 01.2022
Kennel Technician
Animal Arc
06.2014 - 07.2017
Bachelor of Science - Human Development And Family Science
East Carolina University
Minor - Theological Studies
William Peace University
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