Dakota Mangan
Shawnee
Summary
Driven individual with experience in customer service and sales at Walmart and other notable employers. Excels in multitasking and organization, consistently achieving high satisfaction ratings through attention to detail. Skilled in communication and teamwork, driving positive outcomes and exceeding customer expectations.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
11.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Substitute Teacher
Shawnee Public Schools
01.2024 - Current
- Monitored student progress with regular assessments to promote academic growth.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
Crew Member
McDonald's
08.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Associate of Science - Pre-Vet
Seminole State College
Seminole, OK12-2025
High School Diploma -
Epic Charter Schools
Oklahoma City, OK06-2023
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Attention to detail
- Upbeat and outgoing attitude
- Customer relations
- Problem-solving
- Public speaking
- Multitasking and organization
- Teamwork and collaboration
- Excellent communication
- Strong work ethic
- Answering phones
Timeline
Online Personal Shopper
Walmart
11.2024 - Current
Substitute Teacher
Shawnee Public Schools
01.2024 - Current
Crew Member
McDonald's
08.2022 - 03.2023
Associate of Science - Pre-Vet
Seminole State College
High School Diploma -
Epic Charter Schools
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