Dakota Miller
Las Vegas,,NV
Summary
Dynamic professional with a proven track record at Global Medical Response, adept in project management and collaboration. Excelled in developing multi-channel media strategies, boosting brand visibility by over 50%. Skilled in leadership and data interpretation, demonstrated through successful cross-departmental projects, and innovative stakeholder retention techniques.
Overview
6
6
years of professional experience
Work History
Community Relations Coordinator
Global Medical Response
Las Vegas, NV
02.2024 - Current
- Strategically increase local marketing and communications projects from development to completion, with a focus on consumer insights.
- Organize interviews with key stakeholders to provide information about department activities.
- Collaborate closely with internal teams, including operations, clinical, special events, etc., to ensure alignment of overall objectives across departments.
- Develop and deliver comprehensive multi-channel media strategies to increase brand visibility and engagement by 50%.
- Manage the development and communication of programs to maintain favorable public and stakeholder perceptions.
Customer Loyalty Representative
Zappos.com
Las Vegas, NV
05.2022 - 02.2024
- Demonstrated expert negotiation and problem-solving skills to resolve complex, non-routine concerns.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
Public Relations Coordinator
MGM Resorts International - CORP
Las Vegas, NV
02.2022 - 04.2022
- Composed and distributed press releases.
- Collaborated with teams and organized broadcasts for Grammy Awards and 2022 March Madness.
- Pitched local and national media and conducted interviews for coverage on storylines highlighting company objectives.
Coordinator, Communications & Content
Vegas Golden Knights
Las Vegas, Nevada
08.2019 - 02.2022
- Created and implemented marketing plans and strategies to boost team visibility.
- Coordinated with design teams to develop creative materials such as graphics, emails, and advertisements.
- Developed and executed social media and marketing strategies across 16 social media accounts, including TikTok, X/Twitter, IG, and FB.
Education
Bachelor of Arts - Communications
University of Nevada - Las Vegas
Las Vegas, NVSkills
- Project management
- Data interpretation
- Leadership
- Problem resolution
- Resourcefulness
- Collaboration
Timeline
Community Relations Coordinator
Global Medical Response
02.2024 - Current
Customer Loyalty Representative
Zappos.com
05.2022 - 02.2024
Public Relations Coordinator
MGM Resorts International - CORP
02.2022 - 04.2022
Coordinator, Communications & Content
Vegas Golden Knights
08.2019 - 02.2022
Bachelor of Arts - Communications
University of Nevada - Las Vegas
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