Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakota Miller

St. Louis,MO

Summary

Learning and development specialist focused on instructional design, accessible training, and DEI program support. Combines LMS course building, assessment, and facilitation with ADA compliance knowledge to create learning experiences for varied audiences and strengthen inclusion across organizations.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Learning Design and Delivery Professional

Washington State Department of Enterprise Services
11.2023 - Current
  • Delivered disability and ADA compliance expertise to develop accessible programs for diverse learning styles and needs.
  • Designed and implemented courses using learning management systems such as SumTotal Learn.
  • Develop, assess, and facilitate various trainings for 70,000+ state employees on topics of systemic racism, disability and access, customer service, and incarceration reentry.
  • Evaluated and developed DEI organizational strategies to support alignment with state mission.

LGBTQ+ & Diversity Coordinator

University of Missouri-St. Louis
06.2022 - Current
  • Developed and advanced DEI strategy, promoting the university's strategic plan to enhance inclusivity.
  • Developed programs and services supporting growth and retention of underrepresented student populations, fostering multicultural awareness and cross-cultural interaction.
  • Conducted assessments and evaluations using instruments to measure alignment of LGBTQ+ and diversity initiatives with the university mission.
  • Manage a budget of $50,000+ in program funding.

Hall Coordinator

Saint Louis University
07.2021 - 07.2022
  • Chaired two diversity, equity, and inclusion committees to educate students and staff on diversity advocacy and its workplace significance.
  • Recruit, supervise, and advise a staff of 30 part time employees.
  • Planned and facilitated campus events while implementing marketing strategies and assessing learning outcomes to enhance participant engagement.
  • Facilitated corrective counseling meetings with supervisees and building occupants to address concerns and improve community relations.
  • Partake in on-call rotations and respond to various student crises (i.e. mental health, title IX, etc.) and management/facility concerns.

Behavioral Health Technician

Lakeland Behavioral Health
06.2020 - 07.2021
  • Documented patient progress and communicated updates to healthcare providers using various psychological assessment forms to support informed treatment decisions.
  • Trained staff on diverse patient backgrounds and strategies for addressing trauma responses to enhance care quality.
  • Conducted routine safety checks to identify and mitigate risks for patients and staff, ensuring a safer environment.

Resident Assistant

Missouri State University
01.2018 - 05.2019
  • Mediated conflicts and managed emergencies for 600+ students, including coordinating evacuations, liaising with law enforcement and paramedics, and addressing bias incidents and Title IX reports.
  • Mediated roommate conflicts using calm communication and active listening
  • Developed DEIB events and opportunities that promoted understanding of diverse identities, provided resources, and created safe spaces for residents to connect and engage.
  • Monitored residence hall policies while conducting floor rounds
  • Assisted residents daily with housing questions and concerns

Education

M.A. - Higher Education Administration

Saint Louis University
St Louis, MO
05-2023

B.S. - Communication and Psychology

Missouri State University
Springfield, MO
05-2020

Certificate - Conflict and Dispute Resolution

Missouri State University
Springfield, MO
05-2020

Skills

  • Instructional design
  • Curriculum development
  • E-learning development tools
  • ADA compliance
  • Accessibility compliance
  • Training evaluation
  • Strategy development and planning
  • Course delivery platforms

Certification

  • ADT-DEI in Talent Development
  • ADT-Instructional Design

Timeline

Learning Design and Delivery Professional

Washington State Department of Enterprise Services
11.2023 - Current

LGBTQ+ & Diversity Coordinator

University of Missouri-St. Louis
06.2022 - Current

Hall Coordinator

Saint Louis University
07.2021 - 07.2022

Behavioral Health Technician

Lakeland Behavioral Health
06.2020 - 07.2021

Resident Assistant

Missouri State University
01.2018 - 05.2019

M.A. - Higher Education Administration

Saint Louis University

B.S. - Communication and Psychology

Missouri State University

Certificate - Conflict and Dispute Resolution

Missouri State University
Dakota Miller