Da’Kota Mlo
Grand Prairie
Summary
Motivated and customer-focused hospitality professional with experience in serving, bartending, event hosting, and guest services. Skilled in multitasking, communication, teamwork, and creating positive guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Server, Event Host & Bartender
Chicken N Pickle
Grand Prairie
09.2024 - Current
- Coordinated events to create memorable experiences for guests, ensuring smooth operations and high satisfaction.
- Delivered exceptional customer service in fast-paced hospitality environment, enhancing guest satisfaction.
- Prepared beverages while maintaining cleanliness and organization of bar area, contributing to efficient service.
- Handle money transactions and collaborate with team members efficiently.
- Trained new servers on company standards and service procedures.
Guest Services
Bolder Adventure Park
Grand Prairie
01.2023 - 05.2024
- Assisted guests with inquiries, ticketing, and customer support, enhancing overall guest experience.
- Maintained welcoming, professional environment to foster positive guest interactions.
- Created a welcoming atmosphere for guests in the lobby area.
- Participated in staff meetings, sharing insights to improve guest services.
Key Hourly
Papaya Clothing
Cedar Hill
08.2022 - 09.2023
- Handled customer service, sales, and cash register operations.
- Managed customer service, sales, and cash register operations to ensure smooth transaction processes.
- Facilitated team leadership initiatives and organized store layout for optimal customer experience.
- Assisted in team leadership by organizing store layout effectively.
- Delegated tasks to associates based on skill levels to enhance team collaboration and effectiveness.
Education
High School Diploma -
Duncanville High School
Duncanville, TX 08.2021 - 05.2024
Some College - Business Administration
Midwestern State University
Wichita Falls, TXSkills
- Bartending
- Event Coordination
- Customer Service
- Sales Experience
- POS Systems
- Order Processing
- Basic Inventory Management
- Multitasking
- Time Management
- Organization
- Attention to Detail
- Problem Solving
- Teamwork
- Communication
Timeline
Server, Event Host & Bartender
Chicken N Pickle
09.2024 - Current
Guest Services
Bolder Adventure Park
01.2023 - 05.2024
Key Hourly
Papaya Clothing
08.2022 - 09.2023
High School Diploma -
Duncanville High School
08.2021 - 05.2024
Some College - Business Administration
Midwestern State University