Dakota Moffitt
West Des Moines,IA
Summary
Results-driven professional with expertise in administrative support and customer service. Skilled in problem-solving and process improvement, delivering efficient operations and effective communication across diverse teams. Committed to enhancing workplace efficiency and driving customer satisfaction.
Overview
16
16
years of professional experience
Work History
Administrative Support Assistant 3
Iowa Department of Inspections
Des Moines, Iowa
07.2026 - Current
- Provided customer service support by addressing inquiries related to inspections and services offered.
- Collaborated with various departments to streamline information sharing and documentation processes.
- Managed incoming and outgoing mail, filing, and meeting coordination.
- Greeted visitors in a professional manner; provided assistance as needed.
- Provided administrative support to department staff members; answered phones and directed calls to appropriate personnel.
- Created and maintained spreadsheets for tracking data.
- Supported team members with administrative tasks, enhancing overall workflow productivity.
Special Education Assistant
West Des Moines Community Schools
West Des Moines, Iowa
04.2018 - 08.2026
- Assist students with special needs, offering academic guidance, behavioral support, and individualized assistance.
- Acted as a liaison between teachers, students, and parents to foster clear communication and support.
- Maintained detailed documentation on student progress, behavior, and accommodations, supporting compliance with school policies.
- Provided administrative and instructional support to educators, enhancing organization and structure in learning environment.
Server & Bartender
Mac Shack/LeRoy’s Place
West Des Moines, IA
12.2018 - 08.2026
- Delivered excellent customer service by efficiently taking orders, serving food, and ensuring a positive dining experience.
- Managed cash, and credit card transactions, maintained accurate sales records, and handled daily register reconciliation.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Oversaw inventory management, ensuring timely ordering of supplies and stock levels.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
Assistance Site Supervisor
Beyond The Bell (Waukee Community School District)
Waukee, Iowa
06.2013 - 01.2018
- Supervised daily operations before and after school and summer programs, ensuring a safe and engaging environment for students.
- Assigned in administrative tasks such as scheduling, record keeping, and coordinating activities for students and staff.
- Communicated regularly with parents and guardians to address concerns, provide updates, and ensure program satisfaction.
- Trained and mentored new staff members, ensuring they adhered to school policies and best practices.
Crew Member
Nick-N-Willy’s
West Des Moines, Iowa
12.2010 - 03.2013
- Managed frontline customer interactions, including taking orders, processing payments, and handling customer inquiries.
- Assisted in food preparation, maintaining accuracy and quality of pizza and menu items to enhance customer satisfaction.
- Balanced responsibilities of stocking inventory, preparing ingredients, and addressing customer needs efficiently to support team operations.
- Maintained cleanliness and organization in the kitchen and dining areas, adhering to health and safety standards.
Education
Waukee High School
Waukee, IASkills
- Customer Service & Client Relations
- Training & Team Collaboration
- Administrative Support & Documentation
- Process Improvement & Problem Solving
- Time Management & Multitasking
- Strong Communication & Interpersonal Skills
Timeline
Administrative Support Assistant 3
Iowa Department of Inspections
07.2026 - Current
Server & Bartender
Mac Shack/LeRoy’s Place
12.2018 - 08.2026
Special Education Assistant
West Des Moines Community Schools
04.2018 - 08.2026
Assistance Site Supervisor
Beyond The Bell (Waukee Community School District)
06.2013 - 01.2018
Crew Member
Nick-N-Willy’s
12.2010 - 03.2013
Waukee High School