Dakota Parr
Portland,OR
Summary
Proven leader in finance and sales, adept at branch operations management and building customer relationships, with a track record of exceeding objectives at United Finance. Leveraged strong negotiation and customer service skills to significantly enhance client satisfaction and team performance. Focused on boosting dealer profits by closing deals with speed and efficiency. Excellent interpersonal, communication and analytical abilities. Trains and motivates sales employees to improve closing rates and service quality.
Overview
6
6
years of professional experience
Work History
Branch Manager
United Finance
10.2020 - 11.2022
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Reviewed documentation and identified financial discrepancies where applicable.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
Sales Associate
Capitol Auto Group
07.2018 - 03.2020
- Drove team revenue totals by bringing in top sales numbers.
- Maintained contact with established customers to confirm satisfactory experience and encourage repeat and referral business.
- Contributed to team success by sharing insights and best practices during regular sales meetings and training sessions.
- Supported dealership growth by consistently meeting or exceeding performance metrics and contributing to overall team success.
Car Salesperson
Larsen Motors
12.2016 - 07.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
High School Diploma -
Mcminnville High School
Mcminnville, OR06.2014
Skills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Strong negotiation
- Building rapport
- Sales closing
- Persuasion techniques
- Cold-calling
- Friendly and Enthusiastic
Timeline
Branch Manager
United Finance
10.2020 - 11.2022
Sales Associate
Capitol Auto Group
07.2018 - 03.2020
Car Salesperson
Larsen Motors
12.2016 - 07.2018
High School Diploma -
Mcminnville High School