Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Organizations
Timeline
Generic

Dakota K. Powers

Houston,TX

Summary

Resourceful leader known for high productivity and efficient task completion. Skilled in coordinating large teams, optimizing workflow processes, and implementing safety protocols to ensure smooth operations. Excel in communication, problem-solving, and decision-making, ensuring operational excellence and team cohesion in fast-paced environments. Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that resulted in positive organizational changes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Hub Supervisor

United Parcel Service
03.2017 - Current
  • Managing team of 10-40; conducting performance reviews; training/coaching; delegating responsibilities
  • Supervises the administrative staff including scheduling, providing training and guidance, establishing job standards, and evaluating performance
  • Develop constructive and cooperative working relationships by mentoring doing problem solving, negotiating, and address staff challenges
  • Conducted both individual and group training sessions, focusing on policies, technical skills and customer service standards
  • Evaluated training effectiveness through feedback and performance metrics, adjusting methods to meet evolving business needs

Lead Gate Clerk

ITS technologies & logistics
07.2014 - 01.2017
  • Kept track of all assigned merchandise and logged all incoming and outgoing property
  • Worked countless hours to secure company assets under an unscheduled delivery system
  • Was given authority to sign for precious cargo in place of management
  • Enforce company safety standards and ensure compliance with policies and procedures to reduce OSHA incidents and create a safe working environment

Heavy Machine Operator/Retail

The Downtown Aquarium
11.2013 - 07.2014
  • Managed over $10,000 dollars while implementing company procedures towards hundreds of customers daily
  • Arrived to work 2hrs early to prepare and initiate all start up procedures for the workday
  • Directed the operation of multiple heavy machines while assuring the safety of all customers
  • Generated repeat business by developing and maintain strong team devoted to customer service
  • Answered customer questions about products, delivery contracts and service options

Education

Associate of Science -

San Jacinto College
Houston, TX
12.2024

Skills

  • Durable workday stamina
  • Negotiation skills
  • Commercial acumen
  • Delivering presentations
  • Project management
  • Leadership experience
  • Analytical thinking
  • Six sigma principles
  • Documentation and reporting
  • Incident investigation
  • Coaching and mentoring
  • Microsoft Word
  • Microsoft Excel
  • PowerPoint
  • ITOS / Oasis

Certification

  • Electrical / IT
  • OSHA

References

Available Upon Request

Volunteer Experience

  • The Chosen Generation, 05/01/22
  • Kelso Elementary Backpack Drive, 08/01/22
  • UPS Volunteer work, 10/01/22
  • Adopt an Esplanade, 01/01/23
  • Macgregor Park Clean-up, 05/01/23
  • Houston food bank, 07/01/23

Organizations

  • Kappa League
  • Discovery youth foundation
  • Political Party Precinct Chair

Timeline

Hub Supervisor

United Parcel Service
03.2017 - Current

Lead Gate Clerk

ITS technologies & logistics
07.2014 - 01.2017

Heavy Machine Operator/Retail

The Downtown Aquarium
11.2013 - 07.2014

Associate of Science -

San Jacinto College

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Dakota K. Powers