Felix Santana
North Miami
Summary
To achieve a position in a company where my experience, skills, education and hard work allow me an opportunity to attain personal and professional goals.
Professional with strong track record in logistics and operations management, prepared for supervisory responsibilities. Expertise in process optimization, inventory management, and workflow coordination. Known for fostering team collaboration and delivering consistent results. Adaptable to changing demands, ensuring seamless operations and high standards of performance.
Overview
9
9
years of professional experience
Work History
Hub Supervisor
UPS
08.2023 - Current
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Developed strong relationships with vendors, negotiating favorable terms for supply contracts and services.
- Collaborated with cross-functional teams to achieve company-wide objectives and improve overall performance.
- Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
- Coordinated with upper management on strategic planning initiatives aimed at enhancing operational excellence.
- Ensured all shipments were dispatched on time while maintaining strict compliance with shipping regulations and guidelines.
- Reduced employee turnover through effective communication, training, and team-building initiatives.
- Proactively identified potential bottlenecks in processes before they became critical issues leading to improved workflow.
- Managed a team of warehouse personnel, fostering a positive work environment and encouraging professional growth.
- Provided ongoing training for employees on new equipment, software updates, and best practices in the industry.
PACKAGE HANDLER
UNITED PARCEL SERVICE (UPS)
06.2016 - 08.2023
- Operate conveyors and equipment to sort packages that come from the trailer
- Otherwise unloads the packages or loads the packages
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Education
Computer Arts Animation
MIAMI DADE COLLEGE
03.2025
Associate of Science - Electrical Engineering
CBT Technology Institute
Hialeah, FL12-2022
High School -
DORAL ACADEMY PREPARATORY CHARTER SCHOOL
01.2015
Skills
- Microsoft Word
- PowerPoint
- Microsoft Excel
- Workplace safety
- Team management
- Software knowledge
- Employee engagement
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Warehouse operations
- Safety procedures
- Staff training
- Physical stamina
- Stress management
- Data entry
- Computer proficiency
- Payment processing
- Numeric data entry
- Accuracy and attention to detail
- Willingness to learn
- Safety awareness
- Heavy lifting
- Job site cleanup
- Repetitive work
- Truck loading and unloading
- Clean driving record
Accomplishments
- Supervised team of 8 staff members.
- Promoted to Hub Supervisor after 8 years with the company.
Summary Of Qualifications
PACKAGE HANDLER, Operate conveyors and equipment to sort packages that come from the trailer. Otherwise unloads the packages or loads the packages.
Languages
English
Spanish
Timeline
Hub Supervisor
UPS
08.2023 - Current
PACKAGE HANDLER
UNITED PARCEL SERVICE (UPS)
06.2016 - 08.2023
High School -
DORAL ACADEMY PREPARATORY CHARTER SCHOOL
Computer Arts Animation
MIAMI DADE COLLEGE
Associate of Science - Electrical Engineering
CBT Technology Institute
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