Dakota Sanders

ERMC AVIATION
Aircraft Appearance Supervisor | 2022 – 2025

• Supervised daily aircraft appearance operations and ensured compliance with airline and company standards.
• Led and coached team members to maintain quality, safety, and productivity expectations.
• Conducted inspections and quality checks to ensure aircraft readiness and cleanliness.
• Addressed employee performance concerns and provided constructive feedback.
• Coordinated staffing, work assignments, and operational priorities.
• Worked closely with airline personnel, airport operations, and other departments to support on-time departures.
• Assisted with training and onboarding new employees.

Lead Aircraft Appearance Technician | Prior to 2022

• Assisted supervisors with daily operations and employee support.

• Assigned work tasks and monitored completion of aircraft cleaning assignments.
• Performed quality inspections and helped maintain operational standards.
• Served as a resource for team members regarding procedures and safety requirements.

Aircraft Appearance Technician | 2019 – Prior to Lead Role

• Cleaned and prepared aircraft cabins according to company and airline standards.
• Followed all safety, security, and operational procedures.
• Assisted in maintaining aircraft readiness for scheduled departures.
• Worked efficiently in a fast-paced team environment.

• Coordinated with airport staff and security personnel to facilitate smooth boarding and disembarking processes.
• Provided exceptional assistance to passengers with mobility challenges, ensuring a comfortable and safe travel experience.
• Demonstrated strong communication skills by effectively engaging with passengers to understand their specific needs.
• Trained new team members on best practices for providing wheelchair assistance and customer service excellence.
• Participated in regular team meetings to discuss challenges and share strategies for enhancing passenger assistance services.
• Responded promptly to emergency situations, demonstrating quick thinking and effective problem-solving skills.