Dakota Straub
Louisville,KY
Summary
As a tech enthusiast with a creative itch, I bring a collaboration of innovation and technical expertise rooted in computer science and engineering. My passion lies in using technology not just to solve complex problems but to breathe life into imaginative ideas. Always on the lookout for the newest advancements in the field, I am committed to pushing the boundaries of what we can achieve, making the tech world more exciting and accessible for everyone.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Control Manager
SIG Digital
Louisville, Kentucky
11.2022 - Current
- At SIG Digital, I pioneered the implementation and upkeep of rigorous quality control processes, ensuring a seamless alignment of project deliverables with industry standards, client specifications, and organizational benchmarks.
- Specialize in crafting tailored solutions for complex IT problems, employing a proactive approach to identify challenges and implement preventative measures.
- Helped optimized resource allocation by identifying inefficiencies in current quality control practices and proposing solutions.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
Site Reliability Engineer
KFC
Louisville, KY
02.2022 - 11.2022
- At KFC, I developed and implemented proactive measures, including automated testing, fault tolerance, and disaster recovery to support the needs of a newly constructed SRE team that would reduce the need for more team members while providing a higher level of of capability for supporting network and systems configuration for 2000+ retail locations.
- Increased efficiency in incident response processes through the implementation of automated alerting systems and streamlined communication protocols.
- Reduced downtime for critical applications by proactively addressing potential issues through regular maintenance and updates.
- Conducted continual evaluation and testing of new tools and processes to improve system performance and reliability.
Network Engineer
Humana (Contract)
07.2021 - 02.2022
- At Humana, I led the deployment and ongoing maintenance of Palo Alto firewalls, ensuring a robust and secure network infrastructure.
- Managed SQL Server platform monitoring and maintenance.
- Was apart of the team that improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Designed and deployed scalable network infrastructure for increased efficiency and reliability, while documenting network switching and routing equipment and maintained current records.
Solutions Architect
Simple Innovations Group
03.2020 - 07.2021
- At Simple Innovations Group, I seamlessly integrated complex technical systems with both new and existing software solutions, ensuring a harmonious and efficient operation
- Collaborated with project managers to provide progress reports and ensure timelines were met.
- I developed comprehensive documentation for technical specifications, project plans, and user guides, streamlining communication across teams.
- Helped bridge gaps in legacy systems with modernized solutions that increased overall efficiency while maintaining compatibility with existing workflows.
Tech Sales Associate
Apple
07.2019 - 03.2020
- At Apple, I forged meaningful connections with customers, surpassing their service expectations by establishing personal rapport.
- I adeptly handled customer inquiries, promptly answered questions, and efficiently resolved problems.
- This customer-centric approach not only enhanced overall satisfaction but also contributed to a positive brand image and strengthened the relationship between the company and its clientele.
Education
Associates in Information Systems - Computer Science And Programming
Jefferson Community And Technical College
Louisville, KY01.2020
Skills
- CompTIA A
- CompTIA Network
- CompTIA Security
- Compliance Understanding
- Microsoft Active Directory
- Microsoft SQL Server
- DNS
- Customer Service
- MySQL
- Quality Processes
- Process Improvement
- Effective Communication
Certification
CompTIA A+
CompTIA Security+
CompTIA Network+
Timeline
Quality Control Manager
SIG Digital
11.2022 - Current
Site Reliability Engineer
KFC
02.2022 - 11.2022
Network Engineer
Humana (Contract)
07.2021 - 02.2022
Solutions Architect
Simple Innovations Group
03.2020 - 07.2021
Tech Sales Associate
Apple
07.2019 - 03.2020
Associates in Information Systems - Computer Science And Programming
Jefferson Community And Technical College