Dakota Tedder
Shallotte,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Novant Health
10.2023 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Medical Assistant
Summit Dermatology
09.2022 - 10.2023
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Phlebotomy Technician
Novant Health
08.2021 - 04.2023
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
- Assisted in training and onboarding new phlebotomists.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Followed established safety protocols and standards to minimize risk of infection and injury.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC06.2021
Skills
- Blood and Tissue Collection
- Direct Patient Care
- Diagnostic Testing
- HIPAA Compliance
- CPR/AED
- Supply Management
Certification
- CNA - Certified Nurse Assistant
- CCMA - Certified Clinical Medical Assistant
- PT - Phlebotomy Technician
- EMT - Certified Emergency Medical Technician
Timeline
Certified Medical Assistant
Novant Health
10.2023 - Current
Certified Medical Assistant
Summit Dermatology
09.2022 - 10.2023
Certified Phlebotomy Technician
Novant Health
08.2021 - 04.2023
High School Diploma -
West Brunswick High School