Dakota Thomas
Rockford,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
8
8
years of professional experience
Work History
Shift Key Holder
Charleys Philly Cheese Steak
08.2017 - Current
- Completed store opening and closing procedures.
- Trained and mentored new employees
- Counted out cash drawers and balanced totals.
- Opened inventory boxes and restocked shelves.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
FedEx Delivery
V-man Inc
11.2023 - 02.2024
- Improved delivery efficiency by optimizing routes and adhering to strict timelines.
- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
- Reduced fuel costs by implementing eco-friendly driving techniques and monitoring vehicle performance.
- Adhered to all company policies and procedures related to safety, security, and compliance while performing deliveries.
- Utilized GPS navigation systems efficiently to navigate complex routes or adjust plans based on real-time traffic conditions.
- Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or inclement weather.
Child Caregiver
Private Care
05.2021 - 08.2023
- Enhanced children''s social skills by organizing group activities and promoting teamwork.
- Ensured child safety through diligent supervision and adherence to established protocols
- Improved communication skills by engaging children in age-appropriate conversations and active listening.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Assisted with homework completion, reinforcing subject matter comprehension and academic success.
- Provided transportation to extracurricular activities, ensuring punctuality and fulfilling parental requests.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Facilitated naptime routines, creating a calm atmosphere conducive to restful sleep for young children in care facilities or homes settings.
- Prepared healthy meals following dietary guidelines or specific parent instructions while considering individual food preferences or allergies.
Server
KBQ And Chicken
02.2022 - 08.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Therapeutic Recreation Assistant
Rockford Park District
05.2016 - 12.2021
- Organized recreation and therapy programs congruent with participants' therapy goals, abilities and personal interests.
- Encouraged clients with special needs and circumstances to acquire new skills and get involved in health-promoting leisure activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Enhanced children''s development by implementing age-appropriate activities and learning experiences.
- Promoted social skills development through group games and collaborative projects.
- Fostered creativity and self-expression through art, music, and dramatic play activities.
- Provided parents with regular updates on their child''s progress, suggesting additional resources when necessary.
- Enhanced children''s emotional development by providing supportive guidance and encouragement.
- Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
Education
Some College (No Degree) - Computer Science And Programming
Kishwaukee College
Malta, ILSkills
- Customer Engagement
- Cash Register Operations
- Cash Handling
- Food Allergies
- Customer Orders
- Staff Training
- Maintaining Clean Work Areas
- Product Ordering
- Store Opening and Closing
- Active Listening
- Food Delivery
Timeline
FedEx Delivery
V-man Inc
11.2023 - 02.2024
Server
KBQ And Chicken
02.2022 - 08.2022
Child Caregiver
Private Care
05.2021 - 08.2023
Shift Key Holder
Charleys Philly Cheese Steak
08.2017 - Current
Therapeutic Recreation Assistant
Rockford Park District
05.2016 - 12.2021
Some College (No Degree) - Computer Science And Programming
Kishwaukee College