Dakota Vaught
New Cumberland,PA
Summary
I am a results-oriented, strong team leader who cultivates a positive working environment to ensure maximum efficiency. Strong organizational skills make scheduling, inventory management, and project oversight great assets. Consistently achieving or exceeding goals and expectations.
Overview
13
13
years of professional experience
Work History
Operations Coordinator
Estes Forwarding Worldwide
07.2020 - Current
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Contributed to the development of departmental procedures ensuring consistency across the organization.
- Trained and guided team members through multiple different parts of the daily operation.
Server
Red Lobster/Golden Gate Capital
03.2017 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
General Retail Manager
Mazza Vineyard / Mount Hope Estate and Winery
01.2015 - 01.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Little Caesars/Nittany Ventures LLC
08.2011 - 01.2015
- Managed scheduling of employees, taking into account a large number of schedule conflicts due to being primarily staffed with students.
- Handled the projections and ordering for all product within the store.
- Increased store revenue by greater than 10% per year by fostering a positive culture based in customer satisfaction.
- Participated in many local events for youth programs, generating positive outreach within the community.
Education
HS Diploma -
Northern York High School
Dillsburg, PA2 Completed Years - History
East Stroudsburg University
East Stroudsburg, PA05.2015
Skills
- Scheduling Management
- Inventory Oversight
- Logistics Coordination
- Staff Supervision
- Staff training/development
- Customer Service
- Process Improvements
Timeline
Operations Coordinator
Estes Forwarding Worldwide
07.2020 - Current
Server
Red Lobster/Golden Gate Capital
03.2017 - 01.2020
General Retail Manager
Mazza Vineyard / Mount Hope Estate and Winery
01.2015 - 01.2017
Store Manager
Little Caesars/Nittany Ventures LLC
08.2011 - 01.2015
HS Diploma -
Northern York High School
2 Completed Years - History
East Stroudsburg University