Dynamic and dependable professional with a polished image, excelling in customer engagement and effective multitasker. Proven track record in enhancing guest satisfaction through exceptional service and upselling techniques. Strong interpersonal skills and a commitment to maintaining cleanliness ensure a positive experience for clients and colleagues alike.
Work History
Personal Trainer/Studio Manager
4 Years 3 Months
Blueprint/XYLUX Fitness | 07.2022 - Current
Developed personalized fitness programs tailored to individual client goals and abilities.
Conducted fitness assessments to evaluate client progress and adjust training plans accordingly.
Instructed group classes, fostering a supportive and motivating environment for participants.
Educated clients on nutrition and wellness practices to enhance overall health outcomes.
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Managed daily studio operations, ensuring seamless client experiences and adherence to scheduling protocols.
Bartender/Shift Lead
1 Year 4 Months
Tahoe Joe's | 05.2025 - 09.2026
Assisted in preparing and serving beverages to customers efficiently.
Learned cocktail preparation techniques and beverage presentation standards.
Maintained cleanliness of bar area, ensuring compliance with health regulations.
Interacted with patrons to provide exceptional customer service and support.
Collaborated with team members to manage busy shifts effectively.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
General Laborer
7 Months
Peters Construction | 10.2024 - 05.2025
Operated various hand tools and equipment to complete assigned tasks efficiently.
Maintained clean and organized work areas to ensure safety standards compliance.
Assisted in loading and unloading materials, ensuring proper handling procedures were followed.
Collaborated with team members to meet production goals and deadlines consistently.
Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
Server
1 Year 2 Months
Elderwood | 03.2022 - 05.2023
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed multiple tables simultaneously, maintaining efficiency during peak hours.
Collaborated with kitchen staff to expedite food orders and ensure timely delivery.
Implemented upselling techniques to enhance guest dining experience and increase revenue.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Bartender
4 Years 1 Month
Tahoe Joe’s | 11.2017 - 12.2021
Delivered exceptional dining experiences by providing attentive service to guests.
Collaborated with kitchen staff to ensure timely and accurate food orders.
Maintained cleanliness and organization of dining area and service stations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Spray Technician
2 Years 4 Months
San Joaquin Pest Control | 01.2015 - 05.2017
Operated spray equipment to apply pesticides effectively across various landscapes.