Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dakotah Armes

Marion,IL

Summary

High-energized & medically knowledgable individual. Great leadership abilities and strategic planning expertise. Forward-thinker, ready to adapt to new areas of work. Compassionate with a gentle touch and caring attitude centered on treating all with dignity and respect. Available Monday - Friday 4pm to 10pm & every other Saturday anytime. Not available on Sundays. Looking for part-time 15-20 hours per week.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Refund Specialist

SIH (Southern Illinois Hospital)
10.2022 - Current
  • Refund overpayments from insurances & patients
  • Data entry
  • Research variances on patient accounts
  • Enter insurance information
  • Post data to patient charts
  • Handle insurance calls to confirm overpayments

Supervisor

Rural King Farm & Home Store
08.2021 - 10.2022
  • Managed day-to-day production in front of store
  • Inventory management
  • Opened and closed the stores cash registers & safe
  • Reported to general manager
  • Managed daily bookkeeping
  • Regularly supervised a crew 5-10 employees
  • Created work schedules
  • Counted nightly register totals
  • Demonstrated excellent people skills in both customer and employee relationships

Pharmacy Technician

Kroger
05.2020 - 08.2021
  • Release medications to patients
  • Handled insurance billing
  • Handled patient refills and insurance billing on the phone
  • Accuracy in filling prescriptions
  • Knowledgeable in data entry, 200+ medications, medical terminology
  • Familiar with SIG codes, controlled substances and laws
  • Completed daily inventory counts
  • Kept work areas clean, organized and safe to promote efficiency and team safety

Assistant Manager

Burger King
05.2017 - 05.2020
  • Assisted numerous customers in average 5 minute time frame by answering questions, responding to inquiries and handling telephone requests
  • Managed opening and closing procedures
  • Monitored cash intake and deposit records
  • Planned team-building exercises to increase employee performance and job satisfaction
  • Supervised team of 10 employees and provided feedback on performance
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions

Education

High School Diploma - undefined

Johnston City High School
Johnston City, IL
05.2018

Generals

John A Logan College
Carterville, IL
12.2018

Pharmacy Technician Certification - Pharmacy

John A Logan College
Carterville, IL
04.2020

Skills

  • Medical Office Experience
  • Computer literacy
  • Cash Handling
  • Insurance Verification
  • Production Management
  • Typing
  • Supervising Experience
  • Adaptability
  • HIPAA
  • Data Entry
  • Medical Terminology (2 years)
  • Communication skills
  • Computer Skills
  • Medical Billing
  • Strong problem solver
  • Compliance awareness

Certification

Pharmacy Technician

Timeline

Refund Specialist

SIH (Southern Illinois Hospital)
10.2022 - Current

Supervisor

Rural King Farm & Home Store
08.2021 - 10.2022

Pharmacy Technician

Kroger
05.2020 - 08.2021

Assistant Manager

Burger King
05.2017 - 05.2020

High School Diploma - undefined

Johnston City High School

Generals

John A Logan College

Pharmacy Technician Certification - Pharmacy

John A Logan College

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Dakotah Armes