Dakotah Cooper
Columbus,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Compounding Pharmacy Technician - Lead
Crosby's Drugs
06.2019 - Current
- Compounded sterile, non-sterile, hazardous, and sterile hazardous medications (including veterinary medications for the Columbus City Zoo,) with precision, adhering to established safety and quality standards.
- Collaborated with pharmacists to ensure accurate prescription fulfillment and patient care.
- Conducted regular equipment maintenance, ensuring optimal performance of compounding tools and machinery.
- Assisted in compliance audits, ensuring adherence to regulatory requirements and internal policies.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Maintained a safe and clean work environment daily.
- Trained in Simplifi Health, Pioneer and PK Compounder software.
- Processed and prepared transactions for delivery and shipment via UPS.
- Trained new technicians on compounding procedures and safety protocols, fostering a collaborative environment.
Pharmacy Technician
Gerbes
03.2018 - 03.2019
- Processed and dispensed prescription medications accurately and efficiently.
- Assisted pharmacists in managing inventory and maintaining stock levels.
- Handled insurance claims and resolved billing issues promptly.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Pharmacy Technician
Kilgore's Medical Pharmacy
01.2017 - 01.2018
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
Head Cosmetics Consultant/Designated Hitter/Substitute Pharmacy Technician
Walgreens
01.2016 - 01.2017
- Doubled daily tasks as both a manager for the cosmetics department and substitute pharmacy technician.
- As cosmetics head: maintained inventory for a third of the store, created displays, answered phone calls, suggested products, worked as cashier upon request.
- In the pharmacy: provided customer care as a cashier at the counter and drive-thru window, filled prescriptions, stocked inventory, organized and sold prescriptions, handled third party insurance plans.
Education
Human Development and Family Studies - Columbia
University of Missouri
Columbia, MOHigh School Diploma - Columbia
Rock Bridge High School
Columbia, MOSkills
- Hazardous drug handling
- Non-sterile compounding
- Dosage calculations
- Medication preparation
- Labeling and packaging
- Patient education and counseling
- Quality control procedures
- Insurance billing
- Aseptic techniques
- Staff development
- Resolving customer issues
Certification
- ServSafe Present
- NHA Certified Pharmacy Technician (CPht)
- Accredited with the PTCB
- Pharmacy Technician March 2016 to March 2018
- Licensed in Missouri
- Registered Pharmacy Technician
Conversational in American Sign Language
Studied American Sign Language at the University of Missouri for 2 years
Taught and translated ASL for people of all ages
Timeline
Certified Compounding Pharmacy Technician - Lead
Crosby's Drugs
06.2019 - Current
Pharmacy Technician
Gerbes
03.2018 - 03.2019
Pharmacy Technician
Kilgore's Medical Pharmacy
01.2017 - 01.2018
Head Cosmetics Consultant/Designated Hitter/Substitute Pharmacy Technician
Walgreens
01.2016 - 01.2017
High School Diploma - Columbia
Rock Bridge High School
Human Development and Family Studies - Columbia
University of Missouri